Receptionist Job at Queensboro Toyota in New York

Queensboro Toyota has an immediate need for an automotive receptionist with EXCELLENT customer service skills and a winning attitude to be able to grow into an expanding position to include assisting in our sales areas relatively quickly! This individual will receive calls to the dealership, determine the nature of the caller's business, and direct the caller to their destination.

Responsibilities

• Answering dealership group phones
• Greeting and receiving prospects and customers
• Directing customers to the correct department, notifying the appropriate person that a customer is waiting, and introducing the customer to a salesperson
• Working cooperatively with the sales team
• Updating customer records
• Communicating with callers and visitors in a professional, friendly, and efficient manner
• Typing memos, correspondence, reports, and other documents
• Assisting in scheduling and confirming sales appointments
• Assisting in the dealer exchange of vehicle process
• Participating in customer satisfaction process
• Participating in customer retention process

Qualifications

• Excellent communication skills
• Outgoing and positive demeanor
• Professional presentation
• Punctual with the ability to handle schedule flexibility
• Clean driving record and valid driver’s license
• Pass background check/drug test
• Maintains a professional appearance