Senior Director of Executive Operations - Massey

Senior Director of Executive Operations - Massey

Benefits of working at VCU All full-time university staff are eligible for VCU’s robust benefits package that includes: comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefit, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more. Learn more about VCU’s benefits

here . Position Summary The Senior Director of Executive Operations will function as the Chief of Staff for the Massey Comprehensive Cancer Center, directly supporting the Cancer Center Director and Sr. Leaders. This role oversees a team of directors responsible for executive operations, communications, and scheduling, ensuring seamless operational support across all executive functions. The Senior Director will provide strategic guidance and lead the development of processes to drive operational excellence, enhancing the center’s capacity to fulfill its mission of advancing cancer research, treatment, and community outreach. The ideal candidate will possess extensive experience in executive administration, leadership, and process improvement, with a keen understanding of the complexities involved in healthcare or cancer center management. They must demonstrate an ability to work collaboratively across departments and engage diverse internal and external stakeholders to align strategic initiatives with Massey’s long-term objectives. This position requires occasional travel (up to 25%) and the ability to work evenings and weekends as needed. Key Responsibilities Act as the Chief of Staff for the Cancer Center, providing day-to-day support and strategic counsel to the Cancer Center Director and Sr. Leadership. Oversee and manage the operations of the Executive Operations team, ensuring efficient execution of objectives and alignment with the center’s goals. Serve as a key advisor to the Cancer Center Director, facilitating informed decision-making and supporting strategic initiatives. Lead weekly alignment meetings with the directors of Executive Operations, Executive Scheduling, and Executive Communications to ensure consistency in priorities and resource allocation. Participate in and manage the recurring meetings for Director’s Leadership Cabinet, setting agendas and ensuring action items are addressed in a timely manner. Provide Chief Administrative Officer (CAO) regular updates on the development and progress of the Executive Operations team. Qualifications Minimum Qualifications Bachelor’s degree in Business Administration, Public Administration, or related field required. Master’s degree in Business Administration (MBA), Public Administration (MPA), Health Administration (MHA), or related field preferred. Minimum 8-10 years in senior leadership and management roles, ideally with progressive experience in executive operations, project management, or chief of staff roles in a healthcare, academic, government, or nonprofit organization. Demonstrated experience in managing complex operations and leading cross-functional teams. Experience in leading strategic initiatives and managing complex projects in a dynamic environment. Demonstrated success in developing community and stakeholder partnerships. Experience in leading initiatives to improve operational efficiency and quality assurance within executive operations. Skills Strong leadership, project management, and strategic planning skills. Excellent written and verbal communication, with experience in executive communications. Ability to work effectively under pressure and prioritize tasks in a fast-paced environment. Expertise in managing multiple projects and priorities simultaneously with high attention to detail. Ability to build strong relationships and work effectively with individuals at all levels of the organization. Proven ability to handle sensitive information with the highest level of confidentiality and professionalism. Strong critical thinking and problem-solving abilities, with a focus on proactive solutions. Expert proficiency in Microsoft Office Suite (e.g., Word, PowerPoint, Excel) and familiarity with scheduling and communication software. Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner. This position requires occasional travel (up to 25%) and the ability to work evenings and weekends as needed. Preferred Qualifications Previous experience in an NCI-designated cancer center or similar healthcare organization. Contact Information for Candidates Massey Cancer Center Masseyhr@vcu.edu

Documents Needed to Apply CV/Resume, Cover Letter, DEI Statement

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