Allen's Healthcare
Home Health Aide
productivity: Time logged/Case durationquality: CSAT on closed casesefficiency: # of cases in Reported > 8 hours AND last updated > 7 days Time In Reported > 8 Hours Last Updated Date > 7 Days Cases per Person
Time In Support Team Review
productivity: Time logged/Case durationquality: CSAT on closed casesefficiency: # of cases in Reported > 8 hours AND last updated > 7 days Time In Reported > 8 Hours Last Updated Date > 7 Days Cases per Person
Time In Support Team Review