General Manager

ESS is looking for a Project Manager for our Alaska Railroad Contract!

A Project Manager manages all physical and financial aspects of the Alaska Railroad Food Service Project.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities include the following: Other duties may be assigned.

Supervisory Responsibilities:
At any one time, manages 4-6 supervisors who supervise up to 20 employees providing food and facility service. Directly supervises 3-4 non-supervisory associates. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Human Resource Functions:

• Approves hiring of all personnel, to include assistant manager, food service managers, servers/bartenders, culinary staff, and stockers.
• Sets expectations of each team position, including uniforms, grooming standards, safety policies, and area responsibilities.
• Develops all service and culinary standards with assistance from Assistant Managers and Culinary Advisor/Executive Chef.
• Develops and assures scheduling is adhered to.
• Interfaces with ARR Guest Services Management Team.
• Ensures all HR paperwork is completed and filed with the HR department.
• Develops and implements training of Assistant Managers and onboard supervisors.
• Handles disciplinary measures as needed.

Financial Resource Functions:

• Manages all financial aspects of the project.
• Ensures that employee payroll information is entered correctly and on time.
• Has good working knowledge of finance and cash handling.
• Proficient in MS Word, Excel, and QuickBooks.
• Works with Sr. Accountant on daily, weekly, and monthly financial reporting.
• Develops invoicing and follow-up.
• Maintains daily safe petty cash account.
• Has good working knowledge of POS System and troubleshooting.
• Ensures project stays within established budgetary guidelines.
• Ensures daily cash, credit card, and other deposits are made.
• Ensures accuracy of monthly reporting to ARR Management Team.
• Develops annual budget for food service and janitorial projects.
• Ensures all corporate cash handling processes and procedures are adhered to.
• Ensures all records for fuel and maintenance are maintained and reviewed for accuracy on a minimum of a weekly basis.

Food and Beverage Functions:

• Works with Executive Chef on all menu development, recipes, and standards.
• Works with Executive Chef on all training aspects.
• Ensures that the majority of food purchases are through the primary vendor.
• Ensures costs are maintained within budgetary guidelines.
• Develops beverage menus, costing, and merchandising.

Safety Resource Functions:

• Ensures all ESS safety policies and standards are met.
• Works with ESS HSE Manager to ensure all necessary forms are filled out and filed.
• Ensures all ARR safety policies and procedures are met.
• Works with ESS HSE Manager on all accident reporting and follow-up.
• Maintains a zero recordable incident rate.

Certificates, Licenses, Registrations:

• Tams, Tipps or Tap, ServSafe Food Protection Manager.

Education and/or Experience: Ten years of food service experience in a restaurant or banquet setting, with 5 years supervisory experience, or similar experience of an equal nature.

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports/orders. Ability to speak effectively before customers.

Mathematical Skills: Ability to add, subtract and calculate figures and amounts such as discounts.

Computer Skills: Ability to create new or work within an existing file in: Microsoft Word, Excel, Outlook, and PowerPoint.

Other Qualifications: On occasion ride rail cars which necessitate 16 hours continuous work. During off-season periods may be required to oversee other ESS projects.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; balance while train in motion; talk or hear and taste or smell. The employee is frequently required to stoop. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, heat, motion, and cleaning chemicals. The noise level in the work environment is moderately loud.

About ESS Support Services Worldwide:
Even in the most remote locations, from offshore oil rigs to mining camps to Antarctica, ESS Support Services Worldwide is there. We are the market leader in providing remote food service and related support assistance to clients, wherever their location, no matter how extreme the environment may be. We support every aspect of daily community life for our clients' resident workers -- 365 days a year, 24 hours a day.

ESS Support Services Worldwide in the United States offers a competitive wage and benefits and 401k opportunities through our owner company, Compass Group. For general information on benefits and programs: www.altogethergreat.com
We are committed to ensuring that our online application process provides an equal employment opportunity to all job seekers. If you require assistance in the application process, please contact us at:

ESS Support Services Worldwide
Alaska Regional Office
201 Post Road, Anchorage, AK 99501
800-478-1207, ext. 829; jobs@ess-worldwide.com

ESS Support Services Worldwide is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability, veteran status, or any other protected status. EEO is the Law Poster.