Arlo Hotels
Arlo Hotels , an independent lifestyle hotel, is now actively seeking a dynamic Director of Sales . Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading! Here at Arlo, we strive to create a sense of awe that leaves those we touch wanting more.
Responsibilities and Authorities:
- Establishing annual sales goals, preparation of budget. Meet or exceed the annual sales revenue goals, including sales activity production guidelines.
- Develop expert knowledge of the hotel's product positioning in the marketplace, seasonality, pricing strategies, and master the competitive advantages to the hotel's primary/aspirational competitive sets.
- Providing day-to-day leadership to sales team members to achieve assigned objectives with overall responsibility for achieving booking goals and hotel revenues.
- Providing customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
- Managing the development of a strategic action plan for the demand generators in the market.
- Continuously evaluate the hotel's involvement in the various sales distribution channels and develop strong working relationships to proactively position and market the hotel accordingly.
- Proactively report on the progress and results of related strategic activities, to include key metrics as well as conversion and return on investment data to key stakeholders.
- Managing the budget to enable development of property-specific campaigns, promotions, and collateral to drive revenue and meet property objectives.
- Developing strategic alliances/partnerships to support marketing initiatives.
- Produces effective structures, processes, and performance management systems.
- Sets goals and expectations for direct reports, aligns performance and incentives, manages performance issues, and holds team accountable for results.
- Provide leadership to help drive productivity and performance of the sales team. Timely execution of specific assignments.
- Comply with company sales reporting standards using Opera Sales & Catering, and all other company sales, reservation, distribution systems. Prepare pre-trip and post-trip reporting of any travel and tradeshow-related activities.
- Guide and participate in monthly sales department and revenue and strategy meetings.
- Develop, implement, and execute sales strategies in quarterly action plans to impact existing key accounts, target accounts, and the development of new business opportunities within assigned market segments.
- Creating and suggesting strategies and tactics for respective markets in the annual business plan.
- Maintain positive relations and high visibility in relative business organizations such as GMCVB, Miami/Miami Beach Chamber of Commerce, and local hotel/motel associations.
- Partners with People Services to attract, develop, and retain diverse, high-performing talent that can lead the organization today and strengthen the leadership bench for the future growth of hotels; continues to improve sales talent; works with People Services team to anticipate future talent needs based on business growth plans.
Requirements:
- At least 5-10 years of experience in sales leadership including both strategic sales and/or brand development experience.
- Ability to demonstrate expert knowledge and customer contacts in the preferred corporate and/or luxury leisure markets.
- Knowledge of developing and executing sales objectives and strategies required; and finance/budget planning and management.
- Four-year college degree from an accredited institution; Bachelor's degree in Business Administration, Hotel + Restaurant Management, or related major or related professional area.
- Proven ability to recruit, motivate, train, and retain management and sales team.
- Intellectual and analytical curiosity.
- Advanced computer skills and knowledge of various discipline-focused computer programs, including a strong proficiency in Microsoft Office, Google Apps, Opera.
- Experience managing luxury brands.
- Strong financial planning and organizational skills.
- Ability to manage multiple projects, meet and work effectively under time and resource constraints.
- Knowledge of travel industry, current market trends, and economic factors.
- Skill in development and delivery of sales presentations.
- Ability to deal with internal and external customers and staff, collect accurate information, and to resolve conflicts.