General Manager

Property Location: 1767 Glidewell Drive - Burlington, North Carolina 27215 YOU BELONG AT DRURY HOTELS Be valued for what you do and who you are ... and well compensated for all you accomplish. Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 6,100+ members and 150-and-growing hotels in 27 states. But our dedication to treating guests and team members like family has never wavered. So Much More Award-winning - Ranked among Forbes' Best Midsize Employers (2024) Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. WHAT YOU CAN EXPECT FROM US Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores. Career growth - Mentorship, cross-training, development plans, management training, and more - over 200 internal promotions this year. Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program. Retirement - Company-matched 401(k). Work-life balance – Flexible scheduling, paid time off, hotel discounts, and free room nights. As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s General Managers support our vision, core values, and goals by taking exceptional care of our team members who take exceptional care of our guests. WHAT YOU WILL DO Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service. Recruit, train, develop, and coach team members to excel in their career growth. Deliver on key business metrics of quality, service, profitability, and team. Assist in developing an annual operating budget and ensure the hotel meets and/or exceeds expectations. Role model quality assurance best practices each day with the team and consistently meet or exceed all measures. Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement. WHAT WE EXPECT OF YOU Passion to serve others and exceed our guests’ expectations. Bachelor’s degree in hospitality, business, or related field preferred. Minimum of three years supervisory experience with demonstrated leadership success. Hotel experience preferred. Rise. Shine. Work Happy. Apply Now.

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