Royal Connections
Entry Level Client Manager
Royal Connections, Louisville, Kentucky, us, 40201
The Entry Level Client Manager will ensure accurate and timely collection of funds and monitor the progress towards meeting our clients overall fundraising goals. A supportive team atmosphere has always been a key driver of our success. Our company culture is supportive and cohesive; we share a competitive mindset.
Responsibilities:
Create, distribute, and collect records of potential customersCreate program activities and accurate participant records in unique databasesMaintain up-to-date and accurate records of community participation in databasesAttend database management training as required by funders and/or division leadershipGenerate data reports at regular intervals throughout the year to check for accurate and complete data collectionUnderstand program goals, monitor progress towards meeting these goals, and communicate this progress to program leadership on a regular basisProvide general assistance to the members of the divisionEnsure participant files contain all necessary and up-to-date participation documentationTake messages and route calls as needed in a courteous and pleasant mannerGreet and assist community members in the division/programAssist in day to day operations of the division/program as neededAssist in the completion and processing of reports for the divisionPerform all other related duties as assigned by operational managementQualifications:
High school diploma or equivalentAttention to detail and commitment to program necessitiesProblem-solving abilitiesComfort taking initiative to learn the data needs of the program, determine and generate corresponding data reports, and share findings on an on-going basisCourteous and pleasant mannersCustomer service and organization skillsGood judgment and commitment to ensuring the confidentiality of the participant's recordsProfessional demeanorCommitment to good attendance and punctualityCommitment to the agency's missionExperience working with not-for-profit agency/organization
#LI-Onsite
Responsibilities:
Create, distribute, and collect records of potential customersCreate program activities and accurate participant records in unique databasesMaintain up-to-date and accurate records of community participation in databasesAttend database management training as required by funders and/or division leadershipGenerate data reports at regular intervals throughout the year to check for accurate and complete data collectionUnderstand program goals, monitor progress towards meeting these goals, and communicate this progress to program leadership on a regular basisProvide general assistance to the members of the divisionEnsure participant files contain all necessary and up-to-date participation documentationTake messages and route calls as needed in a courteous and pleasant mannerGreet and assist community members in the division/programAssist in day to day operations of the division/program as neededAssist in the completion and processing of reports for the divisionPerform all other related duties as assigned by operational managementQualifications:
High school diploma or equivalentAttention to detail and commitment to program necessitiesProblem-solving abilitiesComfort taking initiative to learn the data needs of the program, determine and generate corresponding data reports, and share findings on an on-going basisCourteous and pleasant mannersCustomer service and organization skillsGood judgment and commitment to ensuring the confidentiality of the participant's recordsProfessional demeanorCommitment to good attendance and punctualityCommitment to the agency's missionExperience working with not-for-profit agency/organization
#LI-Onsite