Renewal
Enrollment Specialist
Renewal, Chattanooga, Tennessee, United States, 37450
Description
Renewal is seeking the right individual to fill our Enrollment Specialist position. Here at Renewal we place an emphasis on serving clients with excellent and accurate service. We are seeking someone with employee benefits and group insurance experience.
The candidate will need experience understanding and communicating company benefits to both new hires and at open enrollment for Renewal's clients.
Renewal has established values and mindsets that drive how we interact with clients. Equally as important, we want someone who will fit with our culture internally. Through our work, Renewal and its team members' goal is to make champions out of our clients and co-workers.
Requirements
Accurately communicate benefit offerings to enrollees of Renewal clientsStudy and understand the benefit offerings for each clientRespond to customer inquiries regarding benefits and enrollment questionsCoordinate with the benefits team at Renewal to ensure timely enrollmentsHelp clients navigate enrollment systems of RenewalAddress and escalate complex benefits questions when necessaryUtilize communication materials such as benefit guides to educate enrolleesInsure that all communication is properly logged in Renewal CRM and Enrollment systemsAttributes:
Detail OrientedAbility and willingness to adapt to new technologiesEager to learnFlexibilityCoach-ableTeam PlayerCustomer Service OrientedProactiveSelf-Motivated
Renewal is seeking the right individual to fill our Enrollment Specialist position. Here at Renewal we place an emphasis on serving clients with excellent and accurate service. We are seeking someone with employee benefits and group insurance experience.
The candidate will need experience understanding and communicating company benefits to both new hires and at open enrollment for Renewal's clients.
Renewal has established values and mindsets that drive how we interact with clients. Equally as important, we want someone who will fit with our culture internally. Through our work, Renewal and its team members' goal is to make champions out of our clients and co-workers.
Requirements
Accurately communicate benefit offerings to enrollees of Renewal clientsStudy and understand the benefit offerings for each clientRespond to customer inquiries regarding benefits and enrollment questionsCoordinate with the benefits team at Renewal to ensure timely enrollmentsHelp clients navigate enrollment systems of RenewalAddress and escalate complex benefits questions when necessaryUtilize communication materials such as benefit guides to educate enrolleesInsure that all communication is properly logged in Renewal CRM and Enrollment systemsAttributes:
Detail OrientedAbility and willingness to adapt to new technologiesEager to learnFlexibilityCoach-ableTeam PlayerCustomer Service OrientedProactiveSelf-Motivated