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Institute of Inspection , Cleaning and Restoration Certification

Restoration Supervisor

Institute of Inspection , Cleaning and Restoration Certification, Saint Charles, Illinois, United States,


Benefits

Servpro of St Charles offers:Paid holidaysPaid vacationBonus and commissionsCompany vehicle providedHealth insuranceAnd more! As the Restoration Supervisor, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

We are looking for someone that has a Water Mitigation/Construction Estimating Background in the Insurance industry with great customer service skills. This individual must be a self-starter, effective communicator and proficient with the latest in technology. An individual with Xactimate knowledge (Industry Related Estimating Software) is a must.

Key Responsibilities

Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary softwareNegotiate customer and/or client approval of project scope and estimateSchedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractorsReview job site documentation to support the services provided and ensure proper client requirements and billing processMaintain written communication with customers, teammates, vendors, and insurance representativesManage production expenses including equipment, vehicles, and other material assetsCommunicate with property owners and insurance adjustersPlanning, Budgeting, and Team ExecutionEnsure job process and procedures are followedAdditional Responsibilities:

Manage the customer and client experience and overall customer satisfaction tracked with online reviewsProvide priority response to potential customersParticipate in recruiting, hiring, and training restoration teammatesPosition Requirements

Valid driver's licenseHigh school diploma/GEDExperience in the Fire and Water Restoration IndustryAbility to manage several projects at onceExcellent leadership and communication skillsKnowledgeable at estimating, job costing, and quality controlIICRC certifications - WRT and ASD, Master designation a plusXactimate estimating software knowledge a plusSkills/Physical Demands/Competencies

Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agentsAbility to successfully complete a background check subject to applicable lawXactimate: 1-3 years is a plusWater Mitigation/Construction Estimating: 1-3 years is a plusExperience in TPA Program work a plus

Compensation$20.00 - $30.00 per hour

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Compensation: $20.00 - $30.00 per hour

Picture yourself here fulfilling your potential

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.