Logo
The Salvation Army USA Central Territory

Support Specialist

The Salvation Army USA Central Territory, Detroit, Michigan, United States, 48228


Purpose:

Maintain a safe and orderly recovery environment for clients, staff, visitors and guests.Summary:Observe people, places, events, and report or correct situations detrimental to the status quo.Primary Duties and Responsibilities:Present a positive, courteous, professional role model at all timesProvide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rulesRegularly perform urine screens, client room and property searches, and document findings in SAMDocument all client behavioral issues and concerns in SAM for therapist reviewGive oversight to clients regarding their assigned chores and dutiesInvestigate all serious occurrences/issues that take place during the shift and immediately report to Supervisor and TherapistAssist in intake process through searching, laundering and inventorying personal propertySupervise and direct clients during fire, bomb threats, and tornado drills and eventsOversee clients during meal times and smoke breaksAccompany and supervise clients during outside and specified inside activitiesMaintain client sign out sheet ensuring that individuals are signing on and off the propertyReport in writing on maintenance work order forms all things requiring repairClean beds of clients after dischargeParticipate in all face-to-face and electronic staff development sessions as required

Qualifications:

Ability to assess, defuse and bring resolution to abnormal situationsExperience with substance abuse or mental health population preferredTB Test and police clearanceAuthorization to work in the United StatesWorking knowledge of HIPAA

Education/Experience:High School Diploma or equivalent

Computer Skills:

Ability to use a computer keyboardProficiency with Microsoft Office Applications, Internet, and E-mailExperience using electronic medical records preferred