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E-Solutions

Deskside Support / Desktop Support/ Field Service Technician

E-Solutions, Omaha, Nebraska, us, 68197


Job DescriptionJob Description

·Provide technical support to end-users on hardware and software issues.

·Troubleshoot and resolve hardware and software issues.

·Install, configure, and maintain desktops, laptops, and peripherals.

·Provide support for operating systems such as Windows 7/10/11 and MAC OS.

·Provide support for Microsoft Office 365 suite, One Drive, MS teams, and other Investment & Corporate Banking / Trading applications.

·Perform imaging/re-imaging of corporate and BYOD end user systems (Laptops / Desktop / Thin Client devices) utilizing SCCM platform based on SN approved tickets.

·Provide technical support on Mobility devices such as: (Android/iOS/iPhone/iPads), Mobile Device & application Management to BMO Capital Markets executives and users.

·Provide MFDs Support for the Imaging devices (print/scan/copy/fax) at the site.

·Provide internal move/add/change support including large scale/bulk office moves/re-stacking activities, etc. (all moves).

·Provide white glove support to executives and VIPs.

Company DescriptionE-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.Company DescriptionE-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply.