City of Berkeley, CA
Senior Information Systems Specialist
City of Berkeley, CA, Berkeley, California, United States, 94709
Salary :
$102,013.59 - $121,576.00 Annually
Location :
Berkeley, CA
Job Type:
Career
Job Number:
2022-04-28960
Department:
Information Technology
Opening Date:
04/11/2022
Closing Date:
Continuous
BENEFITS OF WORKING FOR BERKELEY
is a small city with a big reputation. At just ten square miles of land and seven square miles of water, Berkeley is famous around the globe as a center for academic achievement, scientific exploration, free speech, and the arts, and home to over 50 parks, a top-ranked university, and the largest public marina in the San Francisco Bay.
As an employer, the City of Berkeley offers all the benefits of a career in the public sector while fostering diversity, creativity, and innovation. Join a team of high-caliber, experienced staff with a shared mission of serving the Berkeley community and promoting an accessible, safe, healthy, environmentally-sound and culturally-rich city.JOB OPPORTUNITY
The City of Berkeley invites you to apply for the position of Senior Information Systems Specialist in the Department of Information Technology! In this role, you will support a variety of initiatives in connection with the City's Digital Strategic Plan, the Berkeley Resilience Strategy, and other long-term goals. You'll partner with staff from various City departments to assess hardware and software needs and develop innovative and intuitive solutions.
As part of the IT Department, you'll join a dynamic team and serve as the technical authority in networking, virtual server management, Voice Over IP, disaster recovery, infrastructure and application security, cloud virtualization, Active Directory administration, Office 365 apps, and Intune Desktop and mobile device management. This position is at the forefront of ensuring the City's technology ecosystem operates efficiently, securely, and with the highest levels of performance.
See the full job class specification here:
MINIMUM QUALIFICATIONS
A typical way of gaining the knowledge, skills, and abilities for this position is:Equivalent to graduation from a four year college with major coursework in computer science, mathematics, business or public administration, or a field related to the department to which assigned, and two (2) years of experience in developing and modifying microcomputer applications.
Experience in computer operations, data entry or control or in an office support position using computer techniques may be substituted for the education on a year-for-year basis.
In addition to the qualifications mentioned above, the ideal candidate will possess:Experience with Cisco routers and switches, LAN/WAN, MPLS, VLANs and QOS in a large-scale infrastructureVirtual server management (including Nutanix and VMware Hyperconverged technologies)Disaster and Recovery (experience with DRAAS technologies like Rubrik/Cohesity)Security tools (experience with MFA, ATP, CrowdStrike, VPNs, WAFs and NACs)VOIP network supportCloud virtualization and storage (experience with Azure/AWS)Active Directory administration in a Hybrid AD/Azure environment, O365 services including Email and IntuneNext Generation Firewalls (experience with firewalls like Palo Alto and Fortinet)APPLICATION PROCESS
Applicants must submit a completed application, resume, and responses to the supplemental questionnaire. Please note that while resumes are required, they are not a substitute for a completed application.
Applications are available in alternative formats (audio-format, braille, large print, electronic text, etc.) upon request to ada@berkeleyca.gov. Please allow 10 days for production of the material in an alternative format.
EXAM PROCESS
The exam process will include, but may not be limited to:
Application review for minimum qualifications and required documents
Competitive review and assessment of applicants' education, training, experience, and responses to the supplemental questionnaire
Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content and may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The examination process and dates are subject to change. The City may, without notice, change or eliminate any assessment component as needs dictate. Applicants passing all examination phases will have their names placed on an employment eligible list that hiring departments will use to conduct final selection interviews.
Reasonable Accommodations: The City is committed to making reasonable accommodations in the examination process and in the work environment. Individuals requesting reasonable accommodations in the examination process must submit a request in writing to hr@berkeleyca.gov at the time of application.
PRE-EMPLOYMENT PROCESS
Candidates under final consideration for employment with the City will undergo an employment background/reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, other credentials, credit check, criminal history check, and Live Scan fingerprinting.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER
The City of Berkeley is an Equal Employment Opportunity (EEO) employer. All employment actions shall be administered regardless of race, color, national origin, ancestry, religion, age, physical or mental disability or medical condition, sex, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, pregnancy, political affiliation, veterans' status, or any other status protected under federal, state, or local law.
DISASTER SERVICE WORKER
All City employees are required to provide services as Disaster Service Workers in the event of an emergency/disaster.
Benefited employees receive a myriad of financial and other , including CalPERS pension and other retirement plans, medical and dental coverage, tuition reimbursement, paid time off and more.
Benefit-eligible employees include those with a regular work schedule of at least 20 hours per week. Employees working less than 30 hours per week may receive pro-rated benefits.
RetirementCalPERSCity employees are included in the California Public Employees Retirement System (CalPERS). The retirement formula is either 2% at age 62 (PEPRA members) or 2.7% at age 55 (Classic members).
Deferred CompensationThe City offers voluntary 457 deferred compensation plans with CalPERS or Empower. Employees may contribute up to the IRS maximum on a pre-tax basis.
Medical PlansEmployees can choose coverage under Kaiser HMO or Sutter Health Plus HMO. The City contributes up to the full family premium for the Kaiser plan, or up to 99% of the full family premium for the Sutter Health Plus plan. Employees who have medical coverage under another group plan may choose to waive City-provided medical coverage and receive a monthly stipend.
Dental PlanThe City provides group dental benefits through Delta Dental of California. The City contributes up to the family coverage for the plan, which covers 90% of the dental charges up to $2,000 annually per person. Orthodontic benefits are offered at a $2,000 lifetime maximum per person. Employees who have dental coverage under another group plan may choose to waive City-provided dental coverage and receive a monthly stipend.
Life InsuranceThe City provides employees with a Life Insurance and Accidental Death & Dismemberment policy in the amount of $25,000 (Maintenance and Clerical Chapters) or $50,000 (Community Services and Part-Time Recreation Activity Leaders). Employees have the option to purchase additional term life insurance up to a maximum of $300,000.
Sick LeaveEmployees earn one day of paid sick leave per month.
VacationNew employees accrue 2 to 4 weeks of vacation annually, depending on classification (see )
Holidays14 paid holidays and 3 floating holidays annually
Uniform AllowanceEmployees in select classifications receive up to $1,400 annually (see )
(SEIU)
01
Please indicate your highest level of education completed.
Some High SchoolHigh School or EquivalentSome CollegeAssociate's DegreeBachelor's DegreeMaster's Degree or Higher
02
If you have a bachelor's degree or higher, please indicate your degree and/or major coursework completed. If you have not obtained a bachelor's degree or higher, please indicate "N/A" as your response.
03
Describe one of your most challenging and complex projects as it pertains to any of the following (networking, VOIP, Security, Virtual infrastructure in the cloud or On-Prem, Backup DRaaS, O365 services, AD Azure or Hybrid AD, Intune).
04
Describe your experience with cloud computing platforms such as AWS, Google, and Azure as it pertains to virtual services and secure cloud storage or Management.
05
Describe your experience and expertise in working with virtual services, specifically in the context of these technologies (VMware, Nutanix, and hyperconverged infrastructure).
06
Describe your experience with Security products and use in an enterprise environment for either of the following (endpoint security, firewall and network security products, Identity and access management (IAM), cybersecurity incident response tools and practices).
07
Describe at least one networking project you had a major role in configuring or setting up firewalls, routers, and switches. Note the hardware type (Cisco, Aruba, etc.)
08
Describe your experience/knowledge of ITIL (Information Technology Infrastructure Library) operations and SLAs. What is your approach to providing customer service?
09
Describe your experience with vendor management with new technologies, in the context of adopting new technologies and executing projects.
10
Resume: I acknowledge that I am required to attach a resume with my application in order to be considered for the position. Resumes are not a substitute for a completed application.
Yes
11
I acknowledge that I have reviewed all my answers to all above supplemental questions for accuracy.
Yes
Required Question
$102,013.59 - $121,576.00 Annually
Location :
Berkeley, CA
Job Type:
Career
Job Number:
2022-04-28960
Department:
Information Technology
Opening Date:
04/11/2022
Closing Date:
Continuous
BENEFITS OF WORKING FOR BERKELEY
is a small city with a big reputation. At just ten square miles of land and seven square miles of water, Berkeley is famous around the globe as a center for academic achievement, scientific exploration, free speech, and the arts, and home to over 50 parks, a top-ranked university, and the largest public marina in the San Francisco Bay.
As an employer, the City of Berkeley offers all the benefits of a career in the public sector while fostering diversity, creativity, and innovation. Join a team of high-caliber, experienced staff with a shared mission of serving the Berkeley community and promoting an accessible, safe, healthy, environmentally-sound and culturally-rich city.JOB OPPORTUNITY
The City of Berkeley invites you to apply for the position of Senior Information Systems Specialist in the Department of Information Technology! In this role, you will support a variety of initiatives in connection with the City's Digital Strategic Plan, the Berkeley Resilience Strategy, and other long-term goals. You'll partner with staff from various City departments to assess hardware and software needs and develop innovative and intuitive solutions.
As part of the IT Department, you'll join a dynamic team and serve as the technical authority in networking, virtual server management, Voice Over IP, disaster recovery, infrastructure and application security, cloud virtualization, Active Directory administration, Office 365 apps, and Intune Desktop and mobile device management. This position is at the forefront of ensuring the City's technology ecosystem operates efficiently, securely, and with the highest levels of performance.
See the full job class specification here:
MINIMUM QUALIFICATIONS
A typical way of gaining the knowledge, skills, and abilities for this position is:Equivalent to graduation from a four year college with major coursework in computer science, mathematics, business or public administration, or a field related to the department to which assigned, and two (2) years of experience in developing and modifying microcomputer applications.
Experience in computer operations, data entry or control or in an office support position using computer techniques may be substituted for the education on a year-for-year basis.
In addition to the qualifications mentioned above, the ideal candidate will possess:Experience with Cisco routers and switches, LAN/WAN, MPLS, VLANs and QOS in a large-scale infrastructureVirtual server management (including Nutanix and VMware Hyperconverged technologies)Disaster and Recovery (experience with DRAAS technologies like Rubrik/Cohesity)Security tools (experience with MFA, ATP, CrowdStrike, VPNs, WAFs and NACs)VOIP network supportCloud virtualization and storage (experience with Azure/AWS)Active Directory administration in a Hybrid AD/Azure environment, O365 services including Email and IntuneNext Generation Firewalls (experience with firewalls like Palo Alto and Fortinet)APPLICATION PROCESS
Applicants must submit a completed application, resume, and responses to the supplemental questionnaire. Please note that while resumes are required, they are not a substitute for a completed application.
Applications are available in alternative formats (audio-format, braille, large print, electronic text, etc.) upon request to ada@berkeleyca.gov. Please allow 10 days for production of the material in an alternative format.
EXAM PROCESS
The exam process will include, but may not be limited to:
Application review for minimum qualifications and required documents
Competitive review and assessment of applicants' education, training, experience, and responses to the supplemental questionnaire
Tests may consist of any combination of written, oral or other exercises or assessment procedures that test content and may include, but are not necessarily limited to, typing, math, reading, writing and analytical skills; problem solving ability; computer and software proficiency, or any other job-related knowledge, skill, ability or qualification. The examination process and dates are subject to change. The City may, without notice, change or eliminate any assessment component as needs dictate. Applicants passing all examination phases will have their names placed on an employment eligible list that hiring departments will use to conduct final selection interviews.
Reasonable Accommodations: The City is committed to making reasonable accommodations in the examination process and in the work environment. Individuals requesting reasonable accommodations in the examination process must submit a request in writing to hr@berkeleyca.gov at the time of application.
PRE-EMPLOYMENT PROCESS
Candidates under final consideration for employment with the City will undergo an employment background/reference check that may include, but is not limited to: employment history, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, other credentials, credit check, criminal history check, and Live Scan fingerprinting.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER
The City of Berkeley is an Equal Employment Opportunity (EEO) employer. All employment actions shall be administered regardless of race, color, national origin, ancestry, religion, age, physical or mental disability or medical condition, sex, gender, gender identity, gender expression, sexual orientation, genetic information, marital status, pregnancy, political affiliation, veterans' status, or any other status protected under federal, state, or local law.
DISASTER SERVICE WORKER
All City employees are required to provide services as Disaster Service Workers in the event of an emergency/disaster.
Benefited employees receive a myriad of financial and other , including CalPERS pension and other retirement plans, medical and dental coverage, tuition reimbursement, paid time off and more.
Benefit-eligible employees include those with a regular work schedule of at least 20 hours per week. Employees working less than 30 hours per week may receive pro-rated benefits.
RetirementCalPERSCity employees are included in the California Public Employees Retirement System (CalPERS). The retirement formula is either 2% at age 62 (PEPRA members) or 2.7% at age 55 (Classic members).
Deferred CompensationThe City offers voluntary 457 deferred compensation plans with CalPERS or Empower. Employees may contribute up to the IRS maximum on a pre-tax basis.
Medical PlansEmployees can choose coverage under Kaiser HMO or Sutter Health Plus HMO. The City contributes up to the full family premium for the Kaiser plan, or up to 99% of the full family premium for the Sutter Health Plus plan. Employees who have medical coverage under another group plan may choose to waive City-provided medical coverage and receive a monthly stipend.
Dental PlanThe City provides group dental benefits through Delta Dental of California. The City contributes up to the family coverage for the plan, which covers 90% of the dental charges up to $2,000 annually per person. Orthodontic benefits are offered at a $2,000 lifetime maximum per person. Employees who have dental coverage under another group plan may choose to waive City-provided dental coverage and receive a monthly stipend.
Life InsuranceThe City provides employees with a Life Insurance and Accidental Death & Dismemberment policy in the amount of $25,000 (Maintenance and Clerical Chapters) or $50,000 (Community Services and Part-Time Recreation Activity Leaders). Employees have the option to purchase additional term life insurance up to a maximum of $300,000.
Sick LeaveEmployees earn one day of paid sick leave per month.
VacationNew employees accrue 2 to 4 weeks of vacation annually, depending on classification (see )
Holidays14 paid holidays and 3 floating holidays annually
Uniform AllowanceEmployees in select classifications receive up to $1,400 annually (see )
(SEIU)
01
Please indicate your highest level of education completed.
Some High SchoolHigh School or EquivalentSome CollegeAssociate's DegreeBachelor's DegreeMaster's Degree or Higher
02
If you have a bachelor's degree or higher, please indicate your degree and/or major coursework completed. If you have not obtained a bachelor's degree or higher, please indicate "N/A" as your response.
03
Describe one of your most challenging and complex projects as it pertains to any of the following (networking, VOIP, Security, Virtual infrastructure in the cloud or On-Prem, Backup DRaaS, O365 services, AD Azure or Hybrid AD, Intune).
04
Describe your experience with cloud computing platforms such as AWS, Google, and Azure as it pertains to virtual services and secure cloud storage or Management.
05
Describe your experience and expertise in working with virtual services, specifically in the context of these technologies (VMware, Nutanix, and hyperconverged infrastructure).
06
Describe your experience with Security products and use in an enterprise environment for either of the following (endpoint security, firewall and network security products, Identity and access management (IAM), cybersecurity incident response tools and practices).
07
Describe at least one networking project you had a major role in configuring or setting up firewalls, routers, and switches. Note the hardware type (Cisco, Aruba, etc.)
08
Describe your experience/knowledge of ITIL (Information Technology Infrastructure Library) operations and SLAs. What is your approach to providing customer service?
09
Describe your experience with vendor management with new technologies, in the context of adopting new technologies and executing projects.
10
Resume: I acknowledge that I am required to attach a resume with my application in order to be considered for the position. Resumes are not a substitute for a completed application.
Yes
11
I acknowledge that I have reviewed all my answers to all above supplemental questions for accuracy.
Yes
Required Question