Turn2Partners
Customer Support Associate
Turn2Partners, Washington, District Of Columbia, United States, 20005
Responsibilities:Respond to member inquiries via various channels.Represent Membership at events.Apply creative and critical thinking to address complex situations.Maintain a positive work ethic and professional demeanor.Achieve standards for productivity and quality.Assist members with online activities and technical issues.Provide information on benefits, events, and subscription policies.Maintain relationships with other departments for quick issue resolution.Contribute to continuous improvement and identify customer needs.Ensure accurate and secure data entry.Prioritize and manage multiple tasks proactively.Provide timely and accurate reports.
Minimum Qualifications:Bachelor's degree preferred3+ years of customer support experience.Committed to high-quality service and problem resolution.Experience with CRM systems.Professional demeanor, strong communication skills.High energy, positive attitude, self-motivated.Strong organizational and communication skills.Ability to work under tight deadlines with multiple priorities.Punctual, reliable, accurate, flexible, and a team player.
This is a Contract to Hire Position in DC
Minimum Qualifications:Bachelor's degree preferred3+ years of customer support experience.Committed to high-quality service and problem resolution.Experience with CRM systems.Professional demeanor, strong communication skills.High energy, positive attitude, self-motivated.Strong organizational and communication skills.Ability to work under tight deadlines with multiple priorities.Punctual, reliable, accurate, flexible, and a team player.
This is a Contract to Hire Position in DC