VAE
ServiceNow Developer/Engineer
VAE, Fort George Meade, Maryland, United States,
OVERVIEW
VAE, Inc. is a full service IT Infrastructure Solutions Company focused on building, securing and supporting our clients' mission critical enterprises. We provide a distinctive array of design, integration and implementation services as well as fully managed service offerings. VAE is at the forefront of leveraging multi-tenant capable technologies and shared IT services to create secure, reliable and cost-effective end-to-end services and solutions. We deliver exceptional infrastructure solutions with extremely talented employees using a client-focused partnering approach.
Job Type
Full-time
Location
Fort Meade, MD 20755 US (Primary)
Job Description
VAE is looking for has a ServiceNow Developer/Engineer.
The successful candidate primary responsibility will be:Support the standup, configuration and implementation of ServiceNow's ITSM, ITOM, TSM, and TSOM modulesCreate and maintain Forms, Reports, Views, Workflows, Groups and RolesCreate, maintain and enhance Dashboards and reporting, including scheduled reportsCreate and configure tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc)Coordinate and support application and platform upgradesAssist with design, creation and cataloging of business process flowsWork with other members of the ServiceNow development team to propose solutions based on business needs and strategiesPerform the necessary tasks to design and configure ServiceNow functions to meet operational needsSupport business process re-engineering activities to move ticketing and order management capabilities into ServiceNowIdentify trends and find patterns in unstructured and semi-structured customer data that can be used to create a more positive customer experience and increase overall network performanceInteract with the customer to address Systems Engineering technical considerations and associated problems, issues or conflictsQualifications
Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education, with 4-8 years of professional experience; or 2-6 years of professional experience with a related Master's degree. Additional experience may be excepted in lieu of degree.Active DoD Secret Security Clearance and ability to obtain a DoD Top Secret clearanceSecurity+ certification or equivalent DoD 8570 IAT II certification within 60 days of start dateUnderstanding of ITIL foundation or ITIL certifiedExperience in architecture, design, development, and delivery of data driven operations capabilities, within a DoD environment, including experience building and deploying software applications that meet DoD security standards and updating applications and code to meet security scans and security implementation guidelines (e.g. STIGs).2+ years of hands-on experience with ServiceNow standup, configuration, and/or maintenance.Experience with JIRA, Git and ConfluenceExperience working with a highly technical team and in a dynamic, fast-paced environmentMust be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for on-site support as neededPreferred Qualifications
Experience with AWS cloud implementationsExperience with DevOps/DevSecOps and CI/CD implementationExperience with automation tools such as Ansible5+ years of experience with software engineering
Clearance Level
Secret
Certifications
SEC+ within 60 days
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
VAE, Inc. is a full service IT Infrastructure Solutions Company focused on building, securing and supporting our clients' mission critical enterprises. We provide a distinctive array of design, integration and implementation services as well as fully managed service offerings. VAE is at the forefront of leveraging multi-tenant capable technologies and shared IT services to create secure, reliable and cost-effective end-to-end services and solutions. We deliver exceptional infrastructure solutions with extremely talented employees using a client-focused partnering approach.
Job Type
Full-time
Location
Fort Meade, MD 20755 US (Primary)
Job Description
VAE is looking for has a ServiceNow Developer/Engineer.
The successful candidate primary responsibility will be:Support the standup, configuration and implementation of ServiceNow's ITSM, ITOM, TSM, and TSOM modulesCreate and maintain Forms, Reports, Views, Workflows, Groups and RolesCreate, maintain and enhance Dashboards and reporting, including scheduled reportsCreate and configure tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc)Coordinate and support application and platform upgradesAssist with design, creation and cataloging of business process flowsWork with other members of the ServiceNow development team to propose solutions based on business needs and strategiesPerform the necessary tasks to design and configure ServiceNow functions to meet operational needsSupport business process re-engineering activities to move ticketing and order management capabilities into ServiceNowIdentify trends and find patterns in unstructured and semi-structured customer data that can be used to create a more positive customer experience and increase overall network performanceInteract with the customer to address Systems Engineering technical considerations and associated problems, issues or conflictsQualifications
Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education, with 4-8 years of professional experience; or 2-6 years of professional experience with a related Master's degree. Additional experience may be excepted in lieu of degree.Active DoD Secret Security Clearance and ability to obtain a DoD Top Secret clearanceSecurity+ certification or equivalent DoD 8570 IAT II certification within 60 days of start dateUnderstanding of ITIL foundation or ITIL certifiedExperience in architecture, design, development, and delivery of data driven operations capabilities, within a DoD environment, including experience building and deploying software applications that meet DoD security standards and updating applications and code to meet security scans and security implementation guidelines (e.g. STIGs).2+ years of hands-on experience with ServiceNow standup, configuration, and/or maintenance.Experience with JIRA, Git and ConfluenceExperience working with a highly technical team and in a dynamic, fast-paced environmentMust be able to commute to Scott AFB, IL, Ft. Meade, MD, or Ogden, UT for on-site support as neededPreferred Qualifications
Experience with AWS cloud implementationsExperience with DevOps/DevSecOps and CI/CD implementationExperience with automation tools such as Ansible5+ years of experience with software engineering
Clearance Level
Secret
Certifications
SEC+ within 60 days
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.