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Institute of Inspection , Cleaning and Restoration Certification

Restoration Crew Supervisor

Institute of Inspection , Cleaning and Restoration Certification, Fort Worth, Texas, United States, 76102


SERVPRO® of North Fort Worth

Position:

Restoration Crew Supervisor

Compensation: $21 to $24 per hour PLUS

Benefits ,

Bonuses & Overtime

Relocation Assistance Available!

Join Our Rapidly Growing Franchise!

Our location has recently expanded into 4 new territories. We are looking for hardworking, customer-service oriented candidates who have proven skills in coordinating and performing work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience.

This full-time position oversees the services provided and manages the daily activities. The Restoration Crew Supervisor position has the primary interaction with customers and is critical to ensuring customer satisfaction and managing job specific profitability.

What You'll Do:

Explain process and answer customer questions, as needed.Monitor, communicate, and respond to customer needs/concerns.Communicate clear expectations to Production Technicians and supervise their activities.Perform production processes as scheduled and ensure quality control.Identify safety hazards, communicate, and establish control measures to ensure thesafety of occupants and workers.Manage job file documentation to ensure complete and accurate project details.Manage assets by protecting and using equipment and materials properlyRespond to water damage and fire damage cleanups 24/7On call after hours and weekends for emergency projectsEnsure production processes following SERVPRO® production guidelines per work orderWhat We're Looking For:

Experience in cleaning and restorationPrevious supervisory experience preferredEffective written and oral communication w/basic math and computer skillsFamiliar with business-related computer/iPad technologies and software like Microsoft OfficeWorks to exceed expectations 100% of the timeChallenges themselves and those around them to always be betterWorks well in a team environmentBrings a positive "can-do" attitude to work each dayOther Requirements:

Valid Driver's LicenseMust meet SERVPRO® hiring requirementsWRT certifications (Required) and other IICRC certifications (Preferred)Capable of lifting/push/pull/carry up to 50 pounds regularly and occasionallyup to 100 pounds with assistanceClimb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)Able to sit/stand/walk for prolonged periods of timeExperience working with/around cleaning products/chemicalsAbility to travel locally and out of state when necessaryWhat We Offer:

Relocation may be provided dependent upon candidate needsMedical/dental/vision insurance - company contributes a fixed amount per monthPaid holidaysPaid time off (after 1 year)Career progressionProfessional developmentSchedule:

Monday to FridayOn callHolidaysOvertimeWeekends

SERVPRO® is a national restoration contractor with over 2,000 franchises that provides water and fire damage mitigation, restoration, janitorial, make-ready, general cleaning, reconstruction, and many other commercial services. The breadth of potential services provided is only limited by the needs of the local market.

Current employees of Servpro franchisees: Employer will be contacted.

Compensation: $21.00 - $24.00 per hour

Picture yourself here fulfilling your potential

At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.