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City of Beverly Hills

Systems Integrator

City of Beverly Hills, Beverly Hills, California, United States, 90211


Salary :

$105,120.00 - $130,598.91 Annually

Location :

Beverly Hills Information Technology Department, CA

Job Type:

Full-time

Job Number:

23-4525-01

Department:

Information Technology Dept

Division:

IT - Information Technology

Opening Date:

08/02/2023

Closing Date:

Continuous

Job Summary

The City of Beverly Hills is offering a $11,717 signing bonus

for this Systems Integrator recruitment.

Please Note: This recruitment will be accepting applications on a continuous basis until hiring needs are met.

Who We AreThe City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors. This characteristic, combined with outstanding staff in all departments, has been a hallmark of success for this high performance organization. The municipal government (1,000+ full-time and part-time employees) provides the highest quality safety services, recreational, municipal services, and physical environment.

What We

Do

The Information Technology (IT) Department is recognized among municipalities as a premier provider of technology infrastructure and services. The Department's mission is to make information available anytime and anywhere by facilitating citywide and intergovernmental knowledge sharing and ensuring access to reliable, innovative, and cost effective technologies. The IT Department is comprised of three divisions: Information Technology, Cable TV, and Graphic/Reprographics. The Systems Integration classification falls under Information Technology Division which oversees IT Administration, Network & Communications, Client Support, Software Solutions and Data Center functions.

What We Are Looking ForIn general, the Systems Integrator is an IT classification that oversees various systems and projects that are highly complex and often times urgent in nature. This classification functions as the main point-of-contact for an assigned City department and works as the IT liaison between departments. This classification manages various IT related projects, identifies appropriate project resources, and ensures timely project completion. Systems Integrators actively communicate project status updates with the various client groups at all levels including external vendors. So, strong verbal and written communication skills are essential. This role is expected to exercise sound judgement when making technical recommendations and remain flexible when reprioritizing tasks based on operational impact. Systems Integrators should have a thorough technical understanding of data centers, back-end servers, networks, systems analysis, and system installations. Experience working with mobile device integration, cloud-based applications, radio systems, or public safety software, such as Computer Aided Dispatch Systems (CADS) or Records Management Systems (RMS), is highly desirable. The ideal candidate would have strong relationship building skills, project management experience, dedication, and be able to effectively explain technical solutions in laymen terms to customers at all levels.

The Information Technology Department is looking to fill three vacancies with technically savvy, adaptable, and reliable Systems Integrators. All three positions report to the Information Technology Department; however, one position will be assigned per department which include the Fire Department, Community Development Department, and Public Works Department. Each position will assist their assigned departments with day-to-day systems related troubleshooting, systems integration, IT related projects, and general IT operations. Position reports to either the Business Information Systems Administrator, IT Systems Architect, or Network Administrator within the IT Department.

Selection Process Candidates who meet the minimum qualifications and whose interests and experience appear to meet the desired qualifications of the position will be invited to participate in the next steps of the recruitment process which will include:

Supplemental QuestionnaireOral ExamTechnical Project (tentative)All applicants must submit clear, concise and complete information regarding their qualifications for the position, including detailed responses to all supplemental questions. Resumes will not be accepted in lieu of the application or supplemental application materials. Applicants will be notified of their status approximately 2-3 weeks after the close of the recruitment. Applications will be accepted until the position is filled; however, we encourage you to apply at your earliest convenience.

Conviction History & Background Check As a finalist for a job, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction (or arrest, in limited circumstances) conflicts with the specific duties and responsibilities of the job for which you are a finalist. Having a conviction history does not automatically preclude you from a job with the city. If you are selected as a finalist, you will be contacted to schedule a fingerprinting appointment. Additionally, because this position works closely with our sworn departments, a more thorough background investigation may be required if selected for this positionThe thorough background investigation may also include education and employment history (including a credit, criminal and DMV review), personal statement, employment and personal reference check.

ConclusionVerification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City of Beverly Hills.

Disaster Service WorkersAll City of Beverly Hills employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Major Duties

Under the direction of the Business Information Systems, Administrator, IT Systems Architect, or Network Administrator, the Systems Integrator oversees various system projects of a highly complex nature, assembles project teams, assigns individual responsibilities, identifies appropriate resources needed, and develops schedules to ensure timely project completion. Effectively coordinates the activities of the team. This position actively communicates with the various client groups regarding status of specific projects.

Some of the core duties include, but are not limited to:

Develops and/or monitors schedules for assigned projects.Develops and manages project objectives for staff that are specific, measurable, achievable, realistic and time based.Supervises multiple business and/or computer applications through development, implementation and support phases.Insures projects and project resources are prioritized based on business need.Becomes familiar with the system scope and project objectives, the role and function of each team member to effectively coordinate the activities of the team.Works directly with departments to understand and document project business requirements.Monitors time and dollar expenditures to ensure projects and budgets meet established targets.Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.Promotes open and timely communication within and among department colleagues.Insures proper security measures have been evaluated and implemented as indicated by department policy, best practice or appropriate governing body.Insures code changes and modifications are managed using a documented change request system.Perform analysis, programming, system configuration, application integration and other functions as appropriate to meet project objectives.Reconciles conflicts within and between staff regarding resources, deadlines, and standards.Writes periodic progress, project status and problems resolution reports regarding information technology for management review.Evaluates and makes recommendations for needed training. Provide guidance, technical assistance and mentoring to staff as appropriate.Provides support during non-standard business hours as necessary or required.SECONDARY FUNCTIONS:

Maintains a high level of current knowledge regarding systems, technology, and communications.Performs other duties as assigned.

Minimum Qualifications

Bachelor's Degree in Computer Science, Information Management Systems, related field or equivalent combination of education and experience.Three (3) years experience in computer systems analysis, design and programming.Project management experience. Advanced degree is preferred.Knowledge, Skills & Abilities

Knowledge of:

Capabilities, limitations, and functional applications of information technology methods and equipment.Information technology systems design and programming.Research techniques, methods, and procedures.Systems analysis, development, planning, and documentation methods and standards.Data base organization, access, and retrieval techniques.Project management and organization including monitoring time and dollar expenditures for tasks performed.Data communications principles, practices, and restrictions.Ability to:

Operate modern office practices and procedures, including equipment utilization.Information technology management.Visualize the big picture, develop novel solutions to problems, and leverage resources to get results.Work in a self-directed manner.Ascertain if a project adds value (reduces time, cost or effort) before assigning resources.Prioritize work processes and projects.Manage a software project from conception to implementation, on time, within budgetConduct research; analyze findings; prepare and present recommendations to management.Establish and maintain effective working relationships with city staff.Continually learn and demonstrate new skills via hands on training, classroom training and self-study.

RetirementThe City offers the CalPERS 2% at 62 formula for new CalPERS members.; OR 2.5% at 55 formula for existing "classic" CalPERS members with less than a six-month break in service from another CalPERS or CalPERS reciprocal agency. All employees of the Management & Professional Association will pay their CalPERS member contribution. Additional details on the City's retirement plan will be provided to candidates during the job offer process. For further information about CalPERS, please contact CalPERS directly.

Health PlanThe City currently offers cafeteria plan which includes medical, dental, and vision insurance coverage for employees and their dependents. In addition, the City provides life insurance and a disability plan for employees.

Leave TimeVacation: 80 to 160 hours of annual vacation accrual depending on years of service.Holiday: 10 paid holidays per yearSick Leave: 96 hours per yearPersonal Holiday: 18 hours per fiscal yearAdministrative Leave: 80 hours per calendar year (prorated based on start date)City employees currently work a 9/80 or 5/40 hour work week schedule.

Additional BenefitsTuition Reimbursement up to $4,800 per fiscal year; Flexible Spending Account that allows pre-tax dollars to pay for eligible medical and dependent care expenses; and a City Wellness program that includes on-site fitness centers.

To review detailed information about our

Management & Professional (M&P) Association

benefits, please review the Memo of Understanding (MOU) listed below:

01

The following Supplemental Questionnaire is part of the examination for this position and will be used in determining your qualifications. In order to receive every consideration in the selection process, you must complete all questions with concise but detailed answers and provide all requested information. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History/Experience section of your Employment Application. Failure to complete the

"Work History/Experience"

section of the employment application may result in your application not being considered. The hiring department may review each answer to evaluate your qualifications. Responses such as "See Resume" or "See Application" will result in your application not being considered.By continuing in the recruitment process, you are certifying that all information provided in the Supplemental Questionnaire is true to the best of your knowledge. If you are selected to continue in the recruitment process, your qualifications may be evaluated through employment verification, reference checks, and written, skill assessment, and oral examinations.

Select "Yes" to reflect that you have read and understand this statement.

YesNo

02

ALL FUTURE CORRESPONDENCE WILL BE CONDUCTED VIA EMAIL, so please ensure that the email address and contact information you provide is accurate, current, secure, and readily accessible to you. Please be sure to include correspondence from @beverlyhills.org as an approved sender so that messages are not accidentally place into your spam/junk e-mail folder. Ultimately, it is your responsibility to check your email regularly and on a timely basis. Select "Yes" to reflect that you acknowledge that you read, understand, and agree with this statement.

YesNo

03

What is your highest level of education completed?

High School Diploma or GEDSome College CourseworkAssociate DegreeBachelors DegreeMasters DegreeJuris Doctor (JD)Doctorate (PhD)Not Applicable

04

If you completed a Bachelor's degree or higher, which of the following best describes your major field of study?

Computer ScienceInformation Management SystemsOther related field

05

If you marked "Other related field" in the above question, please indicate your field of study in the provided text box. If this does not apply to you, please type "N/A" in the provided box.

06

How many years of professional level computer systems analysis, design, and programming experience do you possess?

I do not have any experienceI have less than 1 year of experienceI have at least 1 year, but less than 3 years of experienceI have at least 3 years, but less than 5 years of experienceI have at least 5 years, but less than 7 years of experienceI have at least 7 or more years of experience

07

Please describe in detail the extent of your Project Management experience. Note: If you do not possess any experience in Project Management, please type in "N/A" in the provided text box.

08

Please check all subjects you have relevant and recent experience working with.

Computer Aided Dispatch Systems (CADs)Records Management System (RMS)License Plate Recognition (LPR)Closed-circuit Television (CCTV)Station Alerting SystemsBody CamsCar Dash CamsComputers in vehiclesRadio SystemsGIS FunctionsWi-Fi NetworksCloud based appsMobile or cellular appsIT trouble shootingOther related experience

09

Please describe any relevant experience you have working within a public sector agency or within a public safety environment. Please describe any experience you have working with public safety software, emergency operations/EOC, or 911 centers. If you do not have any experience in these areas, please type "N/A" in the provided text box.

10

If selected for the position assisting the Fire Department, the final step of the selection process may require a thorough background investigation. The background investigation may include a comprehensive investigation of the candidate's background which includes, Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) background check, education and employment history (including a credit, criminal and DMV review), personal statement, employment and personal reference check.Do you understand and comply with the above statement?

YesNo

Required Question