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Merge IT LLC

Resort IT Support Engineer

Merge IT LLC, Chapin, South Carolina, United States, 29036


Our enterprise-level client is seeking to add a Resort IT Support Engineer to work onsite in Hilton Head, SC. Please see below for full details--

Job Notes:-3-6 month contract / extendable and perm possible with good performance.-ASAP start date-Onsite in Hilton Head, SC-Drug & Background required.

This position includes the following primary objectives:Ensure all areas of the resort are supported with proper computer systems.

Provide technical support for all resort systems including but not limited to:-- CCTV, POS, Servers, UPS, Guest room door locks, Front desk systems, music system-- Maintain and support LAN drops-- Provide support for Workstations and printers-- Service All business applications

Perform system administration and maintenance tasks including:-- Management of software maintenance/updates (Windows, Office, etc.)-- Management of virus protection and end point protection-- General network and user administration tasks

Manage projects including but not limited to:-- Cable management-- Office Moves-- CCTV Cameras-- Digital Signate (Front Desk)

Provide infrastructure support for following:-- Phone Room-- Lan Closet-- Server Room-- Manage VLANs and servers-- Guest WIFI and Access Points-- Resort TVs-- Audio System-- Patch Panel /Port management-- Manage time and escalate issues as needed.-- Track and document all setup/configurations of systems, issue resolutions and project support.-- Ensure all PCI, Security and Network corporate policies and procedures are followed.-- Support Entry card access (beach House, resort main entry, future Big Dipper gates) and programming as well as any future card access to cast areas.-- Direct support of frontline Cast for access and hardware/software requests (Traka accesses, Visi Online, key fobs, etc.)-- Maintenance of resort time clocks-- Management of ordering needed IT supplies (Traka security loops, blank Visi keys, fobs, cord control ties, etc.)-- Coordination of timely removal to WDW of outdated hardware to prevent accumulation on property-- Other duties as assigned.-- Printer management-- After hour / weekend support as needed.

Why Choose Merge IT?We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka 'Big Name' - think big banks, big pharma, etc.).

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Merge IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in this job posting guarantees employment.