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C4 Technical Services

3rd Shift IT Support Admin - MN

C4 Technical Services, Eagan, Minnesota, United States,


IT Support AdminRemote

The Operations Administrator IT is responsible for working in the Enterprise Operations Center (EOC) which provides 7x24x365 monitoring, service restoration and operational support for Prime Therapeutics. This position is responsible for providing administrative support for IT functions such as media services, service desk, and knowledge management. Provide media services which include loading and unloading tapes, cataloging tapes, preparing tapes for shipping, and burning CDs

Assist with creation of knowledge articles and ongoing knowledge management (documentation) functionsSupport technical staff on tasks, backups, user requests, and other EOC-related activities ? Other duties as assigned High school diploma or GED equivalent from accredited institution2-4 years of experience of providing administrative support for IT functions such as media services, service desk & knowledge managementExperience using common computer technology such as email and a web browserMust be eligible to work in the United States without need for work visa or residency sponsorshipAbility to operate controls on tape hardwareAbility to work independentlyWritten and verbal communication skillsOrganizational skills and strong attention to detailsGood interpersonal skills, with ability to operate in a stressful environment

#DICEcclausen@c4techservices.com