Centers
PT Event Staff
Centers, Farmville, Virginia, United States, 23901
OverviewAll Joan Perry Brock Center staff are employees of Centers LLC, which manages the facility, events, and services for Longwood University. CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS Team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.
Event staff is responsible for working under the instructions of the event manager, assuming the role of ticket taker, welcoming guests, ushering and other duties as assigned including equipment set up.
Responsibilities
Greet patrons and scan tickets at entry
Direct patrons to their ticketed seat
Answer facilities questions and provide patrons with relative information
Report issues to supervisors and management as they arise
Be attentive to all surrounding areas and report any inconsistencies
Attend all staff meetings, monthly meetings and communicate as needed through emails, group messaging, telephone, and email
Assist in set up and break down duties as assigned
Follow and adhere to all JPB procedures and guidelines
Other duties as required
QualificationsRequired Skills/Abilities:
Customer service experience
Excellent communication skills including active listening
Service-oriented and able to resolve customer grievances
Proficient computer skills with the ability to learn new software
Ability and willingness to enforce policies
Must be able to discuss, converse with, and exchange accurate information with patrons, staff, stakeholders, etc.
Work Environment and Physical DemandsWork Environment
Office and events environment
Non-smoking environment
Moderate to loud noise
Maintain flexible hours for events that occur on weekends and evenings
Physical Demands
Must be able to remain in a stationary position 70% of the work day
Walking or working events
Must be able to traverse throughout the center.
Must be able to lift, move and set up items weighing as much as 50 lbs.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Event staff is responsible for working under the instructions of the event manager, assuming the role of ticket taker, welcoming guests, ushering and other duties as assigned including equipment set up.
Responsibilities
Greet patrons and scan tickets at entry
Direct patrons to their ticketed seat
Answer facilities questions and provide patrons with relative information
Report issues to supervisors and management as they arise
Be attentive to all surrounding areas and report any inconsistencies
Attend all staff meetings, monthly meetings and communicate as needed through emails, group messaging, telephone, and email
Assist in set up and break down duties as assigned
Follow and adhere to all JPB procedures and guidelines
Other duties as required
QualificationsRequired Skills/Abilities:
Customer service experience
Excellent communication skills including active listening
Service-oriented and able to resolve customer grievances
Proficient computer skills with the ability to learn new software
Ability and willingness to enforce policies
Must be able to discuss, converse with, and exchange accurate information with patrons, staff, stakeholders, etc.
Work Environment and Physical DemandsWork Environment
Office and events environment
Non-smoking environment
Moderate to loud noise
Maintain flexible hours for events that occur on weekends and evenings
Physical Demands
Must be able to remain in a stationary position 70% of the work day
Walking or working events
Must be able to traverse throughout the center.
Must be able to lift, move and set up items weighing as much as 50 lbs.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.