Silversea Cruises: Destination Management Turnaround Operations Support Speciali

- Silversea Cruises: Destination Management Turnaround Operations Support Specialist (Based In Miami)**Silversea Cruises: Destination Management Turnaround Operations Support Specialist (Based In Miami)**Silversea Cruises Miami, Florida, United States 6 days ago **Description**Silversea is the defining name in luxurious cruise travel by distinguishing itself in the ultra-luxury market with its elegant, all-suite ships, all-inclusive pricing, worldwide itineraries and genuine hospitality. We are proud of our reputation as the " World's Best" cruise line and seek individuals who take personal pride in their work to join our award-winning team.The Destination Management Turnaround Operations Support Specialist is responsible for supporting the Turnaround Operations team and all phases of operational components for guests pre/post experience from development to execution. The role evaluates and establishes practices to align and synergize the Silversea shoreside and onboard experience.Key Responsibilities:Specializes in all operational aspects and crucial components of the airport, hotel, and pier operationsEnforces and trains, both internally & externally, on comprehensive operational and contingency plans for turnaround portsAssists in scouting, sourcing, and maintaining tour operating relationships while also providing guidance on the companys overall mission and quality benchmarksResponsible for the integration and implementation of staffing balances at turnaround portsWorks closely with Manifest Coordinator in order to develop/enhance current reporting processesMaintains knowledge of industrys best practices for turnaround operations and identifies competitive opportunitiesEnsures site inspection reports are completed & properly stored post-travel for future reference and departmental knowledge sharingCollaborates with other departments to achieve alignment, including but not limited to, charter air programs and business requests from charters & incentive groupsContributes on the integration of special projects, both on the operational and analytical perspective, as requestedDevelops and maintains a sustainable process for submitting incident report submissions and ensures accuracy for every voyageEnsures proper operational information for internal departments is distributed and used to its full potential (guest communications, consumer/travel partner websites, and intranet)Assists leaders of Destination Experience and Expeditions Teams while supporting the Turnaround Operations ManagerRequirementsEducation: BS/BA in Travel, Tourism and Hospitality, Business Administration, Management or similarYears of experience: 5+ years in the cruise/travel industry (operational/logistical experience preferred)Essential qualifications and skills:In-depth logistical knowledge of turnaround operationsDevelops effective working relationships with ground operator contacts & suppliersExcellent communication (both written & verbal) Results-driven & strategic thinkerAssociated topics: crew member, deck, deckhand, fitter, floater, mate, rig, sailor, seaman, shipfitter**Job Information*** **Job ID:** ba5122c0-22105992169* **Location:**Miami, Florida, United StatesDestination Management Turnaround Operations... Silversea Cruises Miami, FL, United States