WINDWARD CONSULTING LLC
ServiceNow Architect
WINDWARD CONSULTING LLC, New York, New York, United States,
Windward Consulting is at the forefront of Service-Centric IT. With strategic consulting, unparalleled technical expertise and our proven Windward Service-Centric IT RoadMap, we help our clients align the core competencies of process, organization, information and technology to run the most sensitive and mission-critical IT environments in the world.
If you are looking for an opportunity to be involved with a team of individuals who are working within one of our cutting edge clients solving complex technical challenges then we are looking for you. We are looking for people who are passionate about technology and have a "roll up their sleeves mentality." Here at Windward we offer numerous opportunities to expand your experience in various areas depending upon your aptitude and interests. Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effective.We are looking for a high caliber, multidimensional ServiceNow Architect to help us grow our ITSM practice area. The position is responsible for the design, architecture, development, and implementation of new applications on the ServiceNow platform. To be successful, one should have prior experience implementing and deploying the core suite of ITSM applications (Incident, Problem, Change, Service Catalog, Service Request), as well as experience developing solutions across the ServiceNow platform that leverage the automation and integration capabilities of ServiceNow. You will be the ServiceNow expert working with other IT professionals, vendors, and process owners to support, maintain, and enhance the service ServiceNow ITSM application.
Essential Functions:Demonstrate hands on experience with multiple implementations of the core suite of ServiceNow applications. ITSM, CSM, SPM, HRSD, SecOps, Integration HubDemonstrate hands on experience with designing and implementing multiple integrations to 3rd party systemsSupport Pre-Sales activities and calls with potential customers, Collection of requirements and Defining Approaches and Technical solutions.Development of Levels of effort and staffing recommendations for projectsDocumenting solutions and project approaches in rough order of Magnitude (ROM) and Statements of work (SOW)Leverage both proven and innovative technology approaches to solve challenging business problemsProvide technical assessments, written documentation and technical expertiseDesign and enhance reporting solutions both within ServiceNow together with supporting tooling configurations and/or functional specifications, based on industry best practiceCommunicate with the customer in technical/non-technical terms, understand their business requirements, and provide suitable solutionsAble to provide product and solutions demonstrations and workshopsWork on continuous improvement by sharing experiences and knowledge with the teamCollaborate with System Administrators and ServiceNow Support concerning strategies and technical aspects of platform upgradesAdvises on options, risk and impacts on business processes and technical architectureWork with ServiceNow and Technology Vendors to providing direction and assistance to the ServiceNow PracticeQualifications:
BA/BS degree or equivalent work-related experience5+ years of experience as a key technical resource for large scale ITSM solutions in client environments of which at least 3 years should be as ServiceNow Architect or ServiceNow Solution ConsultantProven successful oversight of several ServiceNow implementationsAbility to meet the expectations and requirements of the internal customers and senior managementExcellent verbal and written communications skillsAbility to provides technical leadership and professional guidance to managers, team, and vendorsWorking knowledge of Active Directory, LDAP and Single Sign-On (SSO) Integrations with ServiceNow, Java Scripting, DHTML, CSS, AJAX, XML, HTTP, Database technologies such as JDBC, SQLServiceNow Certified Implementation Specialist Certification, ServiceNow Certified Application Developer Certification, ServiceNow Certified System Administrator Certification
Work Locations:Herndon, VA
Travel Required:Yes, up to 25%
Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.Windward IT Solutions is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.
If you are looking for an opportunity to be involved with a team of individuals who are working within one of our cutting edge clients solving complex technical challenges then we are looking for you. We are looking for people who are passionate about technology and have a "roll up their sleeves mentality." Here at Windward we offer numerous opportunities to expand your experience in various areas depending upon your aptitude and interests. Our employees are not only passionate and driven, but strive to ensure customer quality is delivered consistently and effective.We are looking for a high caliber, multidimensional ServiceNow Architect to help us grow our ITSM practice area. The position is responsible for the design, architecture, development, and implementation of new applications on the ServiceNow platform. To be successful, one should have prior experience implementing and deploying the core suite of ITSM applications (Incident, Problem, Change, Service Catalog, Service Request), as well as experience developing solutions across the ServiceNow platform that leverage the automation and integration capabilities of ServiceNow. You will be the ServiceNow expert working with other IT professionals, vendors, and process owners to support, maintain, and enhance the service ServiceNow ITSM application.
Essential Functions:Demonstrate hands on experience with multiple implementations of the core suite of ServiceNow applications. ITSM, CSM, SPM, HRSD, SecOps, Integration HubDemonstrate hands on experience with designing and implementing multiple integrations to 3rd party systemsSupport Pre-Sales activities and calls with potential customers, Collection of requirements and Defining Approaches and Technical solutions.Development of Levels of effort and staffing recommendations for projectsDocumenting solutions and project approaches in rough order of Magnitude (ROM) and Statements of work (SOW)Leverage both proven and innovative technology approaches to solve challenging business problemsProvide technical assessments, written documentation and technical expertiseDesign and enhance reporting solutions both within ServiceNow together with supporting tooling configurations and/or functional specifications, based on industry best practiceCommunicate with the customer in technical/non-technical terms, understand their business requirements, and provide suitable solutionsAble to provide product and solutions demonstrations and workshopsWork on continuous improvement by sharing experiences and knowledge with the teamCollaborate with System Administrators and ServiceNow Support concerning strategies and technical aspects of platform upgradesAdvises on options, risk and impacts on business processes and technical architectureWork with ServiceNow and Technology Vendors to providing direction and assistance to the ServiceNow PracticeQualifications:
BA/BS degree or equivalent work-related experience5+ years of experience as a key technical resource for large scale ITSM solutions in client environments of which at least 3 years should be as ServiceNow Architect or ServiceNow Solution ConsultantProven successful oversight of several ServiceNow implementationsAbility to meet the expectations and requirements of the internal customers and senior managementExcellent verbal and written communications skillsAbility to provides technical leadership and professional guidance to managers, team, and vendorsWorking knowledge of Active Directory, LDAP and Single Sign-On (SSO) Integrations with ServiceNow, Java Scripting, DHTML, CSS, AJAX, XML, HTTP, Database technologies such as JDBC, SQLServiceNow Certified Implementation Specialist Certification, ServiceNow Certified Application Developer Certification, ServiceNow Certified System Administrator Certification
Work Locations:Herndon, VA
Travel Required:Yes, up to 25%
Windward strives to attract and retain the best individuals and provide an environment where they can all grow professionally and build a rewarding career. We continually strive to create an environment that balances work life and offers benefits that will enhance the compensation package. We offer Medical, Dental, Vision, Flexible Spending Accounts, Short Term Disability, Long Term Disability, Life Insurance and AD&D, as well as the option to purchase additional Life Insurance and AD&D, Paid Time Off, Personal Leave, Holidays, 401(k) plan with company match and work/life balance.Windward IT Solutions is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.