American Car Center LLC
Title Clerk
American Car Center LLC, Memphis, Tennessee, us, 37544
Overview
Our Mission is to provide hardworking people with quality vehicles and innovative financial solutions.
At American Car Center (ACC) and American Financial (AF), we have a story to tell, and we need your help telling it. With our rich history and over 65 locations across the Southeast, ACC & AF is one of the fastest growing auto leasing and finance companies in the United States. This growth has created opportunities for existing team members and the need to bring qualified talent to join our family.
American Car Center and American Financial prides itself on having a diverse and inclusive environment. This provides everyone the opportunity to advance their career within. We value hard work, creativity, integrity, and a can-do spirit.
If you have ever dreamed of being part of something bigger than yourself and having fun while doing it - join us!
OUR CORE VALUES
We are committed to our culture. Our culture defines how we conduct our business.IntegrityInnovationInclusionServiceSuccessThis position is responsible for processing vehicle title and tag paperwork using the respective states/agencies guidelines in a timely and accurate manner to assure a high level of customer satisfaction while satisfying American Financials' Title and Tag policies and procedures.
Responsibilities
Accurately process title and tag work for various state and county tag offices dailyTroubleshooting and problem resolution specific to titles, odometer discrepancies, power of attorney, etc.Contributes to and encourage others to demonstrate a team focused, values based, service culture throughout the companyAnswer and respond to customers / dealership personnel courteously on all issuesDocument thoroughly and scan title documents into the servicing softwareMaintain a professional, calm manner when negotiating with difficult or upset customersAdhere to company guidelines and procedures in title clerical activitiesEnsure compliance with state, federal or local laws in processing titlesPerforms other duties as assigned or requested to assure optimum service levelsQualifications
Ability to communicate effectively both orally and in writing and interpersonal skills requiredAbility to work in a high performance, fast-paced team environmentStrong organizational skills, attention to detailGood analytical ability and judgmentAbility to develop and maintain working relationships and deal effectively with personnel across the organizationAbility to work independently to successfully complete title work assignments on timeKnowledge of Microsoft Word and Strong ExcelMinimum 3-5 years of automotive title experience, preferredEducation and Experience:
High School Diploma or Equivalent.
Our Mission is to provide hardworking people with quality vehicles and innovative financial solutions.
At American Car Center (ACC) and American Financial (AF), we have a story to tell, and we need your help telling it. With our rich history and over 65 locations across the Southeast, ACC & AF is one of the fastest growing auto leasing and finance companies in the United States. This growth has created opportunities for existing team members and the need to bring qualified talent to join our family.
American Car Center and American Financial prides itself on having a diverse and inclusive environment. This provides everyone the opportunity to advance their career within. We value hard work, creativity, integrity, and a can-do spirit.
If you have ever dreamed of being part of something bigger than yourself and having fun while doing it - join us!
OUR CORE VALUES
We are committed to our culture. Our culture defines how we conduct our business.IntegrityInnovationInclusionServiceSuccessThis position is responsible for processing vehicle title and tag paperwork using the respective states/agencies guidelines in a timely and accurate manner to assure a high level of customer satisfaction while satisfying American Financials' Title and Tag policies and procedures.
Responsibilities
Accurately process title and tag work for various state and county tag offices dailyTroubleshooting and problem resolution specific to titles, odometer discrepancies, power of attorney, etc.Contributes to and encourage others to demonstrate a team focused, values based, service culture throughout the companyAnswer and respond to customers / dealership personnel courteously on all issuesDocument thoroughly and scan title documents into the servicing softwareMaintain a professional, calm manner when negotiating with difficult or upset customersAdhere to company guidelines and procedures in title clerical activitiesEnsure compliance with state, federal or local laws in processing titlesPerforms other duties as assigned or requested to assure optimum service levelsQualifications
Ability to communicate effectively both orally and in writing and interpersonal skills requiredAbility to work in a high performance, fast-paced team environmentStrong organizational skills, attention to detailGood analytical ability and judgmentAbility to develop and maintain working relationships and deal effectively with personnel across the organizationAbility to work independently to successfully complete title work assignments on timeKnowledge of Microsoft Word and Strong ExcelMinimum 3-5 years of automotive title experience, preferredEducation and Experience:
High School Diploma or Equivalent.