HonorVet Technologies
Service Coordinator
HonorVet Technologies, Taunton, Massachusetts, us, 02780
Position Summary:
Coordinate, prioritize, and schedule installations.Use Telemar system to schedule installation appointments.Confirm all installation appointments daily.Use IBT to track all scheduled installations.Use O2C portal to manage customer contracts and associated paperwork.Write up phone salesOther duties as assigned, which may include but not limited to:Act as payroll Liaison/Enter time tickets into OTMAssist with Ops Support/Administrative duties including but not limited to ordering supplies, filling, backup when lead admin is out.Handle incoming customer/associate relations callsProcess accounts payable invoicesProcess receivables
Education:
High School Diploma or equivalent
Experience:
One or two years of experience.
Skills:
Ability to handle multiple tasksStrong communications and customer service skills.
Coordinate, prioritize, and schedule installations.Use Telemar system to schedule installation appointments.Confirm all installation appointments daily.Use IBT to track all scheduled installations.Use O2C portal to manage customer contracts and associated paperwork.Write up phone salesOther duties as assigned, which may include but not limited to:Act as payroll Liaison/Enter time tickets into OTMAssist with Ops Support/Administrative duties including but not limited to ordering supplies, filling, backup when lead admin is out.Handle incoming customer/associate relations callsProcess accounts payable invoicesProcess receivables
Education:
High School Diploma or equivalent
Experience:
One or two years of experience.
Skills:
Ability to handle multiple tasksStrong communications and customer service skills.