Coherent Staffing Solutions
Bilingual Spanish Customer Service Representative
Coherent Staffing Solutions, Hialeah, Florida, United States, 33014
Job DescriptionFront desk, record keeping, customer service
Standard high school diploma or GED
Minimum 6 months - 2 years' experience maintaining customer accounts
Ability to organize, maintain and retrieve detailed information in an efficient manner
Receives, reviews, and processes applications for business tax receipts.• Reviews supporting documentation such as certificates of use, state licenses, and all other required
documents.• Consults customers and staff from and other departments in person or over the telephone concerning
procedures for obtaining a business tax receipt and information regarding city, county and state business tax
receipt requirements.• Refers customers to appropriate City, County, State, and Federal agencies for further assistance in meeting
requirements for a business tax receipt.• Verifies information provided in applications and supporting documentation through State and local
databases.• Files and maintains records.
May perform other clerical duties such as sorting and mailing Business Tax Receipts.• Performs other related work as required.
Some knowledge of the provisions for business tax receipts as stipulated in Chapter 86 of the City of Hialeah Code of Ordinances.• Some knowledge of databases such as: SunBiz and the other various State of Florida databases and City of Hialeah databases.• Some knowledge of general record keeping practices.• Some knowledge of computer based applications, such as Microsoft Office.• Ability to interpret rules, regulations and policies, and to make decisions in accordance with established
procedures.• Ability to communicate effectively, both orally and in writing.• Ability to establish and maintain effective working relationships with fellow employees, government officials
and the general public.• Ability to organize, maintain and retrieve detailed information in an efficient manner.
A standard high school diploma or GED and minimum (6 months - 2 years) experience maintaining customer
accounts in a customer service environment OR• Equivalent combination of training and experience beyond a standard high school diploma or GED
Standard high school diploma or GED
Minimum 6 months - 2 years' experience maintaining customer accounts
Ability to organize, maintain and retrieve detailed information in an efficient manner
Receives, reviews, and processes applications for business tax receipts.• Reviews supporting documentation such as certificates of use, state licenses, and all other required
documents.• Consults customers and staff from and other departments in person or over the telephone concerning
procedures for obtaining a business tax receipt and information regarding city, county and state business tax
receipt requirements.• Refers customers to appropriate City, County, State, and Federal agencies for further assistance in meeting
requirements for a business tax receipt.• Verifies information provided in applications and supporting documentation through State and local
databases.• Files and maintains records.
May perform other clerical duties such as sorting and mailing Business Tax Receipts.• Performs other related work as required.
Some knowledge of the provisions for business tax receipts as stipulated in Chapter 86 of the City of Hialeah Code of Ordinances.• Some knowledge of databases such as: SunBiz and the other various State of Florida databases and City of Hialeah databases.• Some knowledge of general record keeping practices.• Some knowledge of computer based applications, such as Microsoft Office.• Ability to interpret rules, regulations and policies, and to make decisions in accordance with established
procedures.• Ability to communicate effectively, both orally and in writing.• Ability to establish and maintain effective working relationships with fellow employees, government officials
and the general public.• Ability to organize, maintain and retrieve detailed information in an efficient manner.
A standard high school diploma or GED and minimum (6 months - 2 years) experience maintaining customer
accounts in a customer service environment OR• Equivalent combination of training and experience beyond a standard high school diploma or GED