ReqRoute Inc
Technical Support (Customer Care) Remote
ReqRoute Inc, Boston, Massachusetts, us, 02298
Job Title: Technical Support (Customer Care)Pay Rate: $17.50/hr on W2 paid weekly
What will you get?
A lucrative pay rate of $17.50/hrGet paid weekly, on every FridayAll training is paid!Work 100% remoteAll equipment will be provided
What will you do?We're looking for a Tech Support Customer Service Representative to:
Answer inbound calls from our internal clients at the branches.Educate clients on account services and capabilitiesHave basic computer troubleshooting skills for tier 1 support and document and ticket calls.Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasksHave strong organizational skills, attention to detail, and excellent follow-up skillsHave superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
What you should have?
Detail oriented (nothing gets past you)Proficient in Microsoft Office SuiteCitrix, Good for enterprise, or Active Directory is a plusWindows 7 navigation skillsBasic understanding of computer networkingMonitor, speaker, mice and keyboard troubleshooting, etc.Know how to use remote access tools to assist clientsOutlook and Microsoft office troubleshooting skills
Regards,
Rahul Yadav(408) 560-3956rahul@reqroute.comhttp://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)
DISCLAIMER:
The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer or if you want to be REMOVED please reply with REMOVE in the Subject line of this email
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law ( www.reqroute.com ). We are committed to providing exceptional experience. To give feedback please email us at support@reqroute.com .
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. ( www.reqroute.com )
What will you get?
A lucrative pay rate of $17.50/hrGet paid weekly, on every FridayAll training is paid!Work 100% remoteAll equipment will be provided
What will you do?We're looking for a Tech Support Customer Service Representative to:
Answer inbound calls from our internal clients at the branches.Educate clients on account services and capabilitiesHave basic computer troubleshooting skills for tier 1 support and document and ticket calls.Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasksHave strong organizational skills, attention to detail, and excellent follow-up skillsHave superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries
What you should have?
Detail oriented (nothing gets past you)Proficient in Microsoft Office SuiteCitrix, Good for enterprise, or Active Directory is a plusWindows 7 navigation skillsBasic understanding of computer networkingMonitor, speaker, mice and keyboard troubleshooting, etc.Know how to use remote access tools to assist clientsOutlook and Microsoft office troubleshooting skills
Regards,
Rahul Yadav(408) 560-3956rahul@reqroute.comhttp://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)
DISCLAIMER:
The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer or if you want to be REMOVED please reply with REMOVE in the Subject line of this email
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law ( www.reqroute.com ). We are committed to providing exceptional experience. To give feedback please email us at support@reqroute.com .
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.
ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. ( www.reqroute.com )