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ReqRoute Inc

Technical Support (Customer Care) Remote

ReqRoute Inc, Boston, Massachusetts, us, 02298


Job Title: Technical Support (Customer Care)Pay Rate: $17.50/hr on W2 paid weekly

What will you get?

A lucrative pay rate of $17.50/hrGet paid weekly, on every FridayAll training is paid!Work 100% remoteAll equipment will be provided

What will you do?We're looking for a Tech Support Customer Service Representative to:

Answer inbound calls from our internal clients at the branches.Educate clients on account services and capabilitiesHave basic computer troubleshooting skills for tier 1 support and document and ticket calls.Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasksHave strong organizational skills, attention to detail, and excellent follow-up skillsHave superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries

What you should have?

Detail oriented (nothing gets past you)Proficient in Microsoft Office SuiteCitrix, Good for enterprise, or Active Directory is a plusWindows 7 navigation skillsBasic understanding of computer networkingMonitor, speaker, mice and keyboard troubleshooting, etc.Know how to use remote access tools to assist clientsOutlook and Microsoft office troubleshooting skills

Regards,

Rahul Yadav(408) 560-3956rahul@reqroute.comhttp://reqroute.catsone.com/careers/index.php (Click to see MOST Current Openings)

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ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law ( www.reqroute.com ). We are committed to providing exceptional experience. To give feedback please email us at support@reqroute.com .

Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.

ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. ( www.reqroute.com )