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Merge IT LLC

Situation Network Manager - Orlando, FL

Merge IT LLC, Orlando, Florida, us, 32885


Our enterprise-level client is seeking to add a Situation Network Manager in Orlando, FL.

Please see below for full details--

Job Notes:-3-6+ month contract / extendable and perm conversion likely with good performance.-Onsite in Orlando, FL.-ASAP start date-Drug & Background required.-Vaccination required.

Situation Network ManagerYou will work onsite in the Orlando building, working 12 hour shifts between 7am and 7pm or 7pm and 7am. The Situation Manager is accountable to manage all Client owned high priority and major Incidents, within the agreed Major Incident Management process.

The Situation Manager is responsible for the following - .- To restore service as quickly as possible, and within SLA, while minimizing impact to the business .- To ensure timely and effective communication .- To govern and drive all Client technical ownership and resources .- To ensure timely effective vendor engagement .- To act as the single point of contact for the Major Incident Management Process

You will be responsible for the delivery of network services provided by teams directly supporting the Client managed network services. As such, the candidate will be supported by a talented cast of technical managers and engineering staff. Additionally, the engineer will be supported by a project management office, network operations center, strategy and architecture, network monitoring, tools, reporting, asset management and billing support teams who are dedicated to the account.

Responsible for the success of regional network services. This includes, but is not limited to:Configure, troubleshoot and support Cisco routers (900x, 3900 and 3800 series), switches (3700, 6500, 4500 series, ASR's, Nexus 5500, 7000 and 9000)Configure and support Cisco wireless access points with a good understanding of wireless controllersPerform troubleshooting and monitoring of incidents queues and executing network changes as required during and after business hours. This position will be part of a 7/24 on-call rotationOpens and monitor TAC cases with our vendors as requiredAdheres to all change control processes and configuration standardsAttends daily incidents and change control meetings as well as conducting troubleshooting bridges with peers, vendors and customersEnsure timely and accurate communications to the customer are occurringReview network change scripts for accuracy to mitigate change induced outages and assuring changes meet corporate standard configurationsPerform network captures using protocol analyzers and Wireless flukesProvide real time support during changes as neededTrain and mentors peers and junior level engineersCompletes administrative duties updating network inventories, support documentation (Visio)Assist manager in identifying issues and process improvements, and distribution of work request.

Education / Experience:

7+ years as a hands-on network engineer implementing, designing and supporting a large enterprise network is requiredAdvanced working expertise EIGRP routing protocols as well as TCP/IP, Multicast, LON and protocol redistribution. BGP and IS/IS would also be preferred - Should be able to configure these protocols from scratch and troubleshoot these technologies in a production environmentAdvanced working expertise of LAN technologies (HSRP,STP,VLANs and IP-subnetting)Strong working expertise of WLAN technologies (Controllers, WAPs, Cisco Prime and 802.11 fundamentals)Good working knowledge of network cabling infrastructure and specificationsExperience with corporate change management procedures (design and peer review)Understanding of general project planning principles expectedIndustry certifications CCNP is a must. CCIE or passed written is a plusBA/BS Degree preferred but not required if certifications are CCNP or better

Why Choose Merge IT?We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka 'Big Name' - think big banks, big pharma, etc.).

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Merge IT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Nothing in this job posting guarantees employment.