Need Application Support Specialist(Remote)

Job Title - Architecture/Design/Development - Application Architect IIILocation - Atlanta, GeorgiaJob Description: Job Description: • Single point of contact for customer issues or escalations.• Interact and coordinate with business in understanding the new functionalities to enrichment to the applications.• To provide high quality Technical support for the suite of Applications and services, to achieve the delivery of agreed levels of services to Client• Take ownership of Customer issues and to see problems through to resolution• Able to multi- task and manage multiple demands and projects within deadlines• Conduct analysis, suggest work around, communicate to stakeholders and drive resolution• Align service to changing Business needs by identifying and implementing improvements that support Business processes.• Coordinate with offshore team for day-to-day deliverables.

Candidate should have experience on: -• Should have prior experience on production support of enterprise applications• Client facing role and business interactions• Should have working experience in AWS cloud and services• Java Spring boot, JDBC,• Database (Oracle 19c),• Understanding of Agile framework• Understanding of DevOps tools like Jenkins, Docker• Working knowledge of Application monitoring tools like NewRelic, SplunkAdditional Skills:Skills:CategoryNameRequiredImportanceExperienceNo items to display.