CareSignal
Technical Project Manager
CareSignal, New York, New York, United States,
Job DescriptionJob Description
Position Summary
The Technical Project Manager is responsible for the overall coordination, implementation, execution, control, and completion of specific projects ensuring consistency with company strategy, commitments, and goals. This role will require deep learning of technical systems to provide overall client relationship management, strategy, while considering project resources. Responsible for special projects and assisting in developing implementation guidelines, identifying critical path, and technical requirements. The Technical Project Manager should have extensive experience in running and overseeing complex technical projects as this role will need to have a deep understanding of the technical solutions being implemented.
Primary Duties and Responsibilities
Ownership of clients and contracted services
Facilitate the definition of project scope, goals and deliverables. Define project tasks, project timelines, critical path, and resource requirements
Task planning and management
Develop full-scale project plans and assemble and coordinate project staff
Understanding of healthcare SaaS industry and best practices
Oversight and understanding of all projects subject matter, such as privacy and security, finance, legal, business/executive decisions, etc.
Provide guidance to client around key decision making and requirements to ensure implementation success
Track project deliverables using appropriate tools/project management resources
Provide direction and support to operations to assure quality in project delivery
Consistently monitor and report on progress of the project to executives including timelines, project risks, assumptions, and schedule
Present reports defining project progress, problems and solutions to both Company executives and clients
Manage project changes and interventions to achieve project outputs
Maintain awareness and education of technologies/platforms to oversee technical alignment with overall project goals/strategies
Oversight of special projects, ensuring technical requirements are vetted to match desired workflow and outcomes
Mentor and provide guidance for Operations team, Project Managers, and Support staff when necessary
Have a technical understanding of the solution and product, supporting the ability to strategize, troubleshoot, and map out steps to resolve issues when needed. Collaborating with necessary support, development, or system engineers
Key Qualifications
2-5 years of experience as a Technical Project Manager
Experience with Risk Assessments and Road Mapping
PMP Certification preferred
Experience with Microsoft Project, Gannt Chart, Jira preferred
Technical application experience or knowledge
Able to serve as a liaison between both client and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.
Experience setting proper expectations regarding bandwidth to get projects done and in a timely manner
Strong communication skills
Company DescriptionCareSignal, a Lightbeam Company, is a digital health company that offers evidence-based solutions for health organizations to engage, monitor, and improve the health outcomes of their patient populations at scale. We are founded on a mission to amplify proactive care and our partners have achieved real, improved patient outcomes and millions in savings and incentive payments. You will be in a friendly, collaborative, and fast-paced environment that emphasizes a culture of growth, where you will have agency and support to further your own career development constantly.Company DescriptionCareSignal, a Lightbeam Company, is a digital health company that offers evidence-based solutions for health organizations to engage, monitor, and improve the health outcomes of their patient populations at scale. We are founded on a mission to amplify proactive care and our partners have achieved real, improved patient outcomes and millions in savings and incentive payments. You will be in a friendly, collaborative, and fast-paced environment that emphasizes a culture of growth, where you will have agency and support to further your own career development constantly.
Position Summary
The Technical Project Manager is responsible for the overall coordination, implementation, execution, control, and completion of specific projects ensuring consistency with company strategy, commitments, and goals. This role will require deep learning of technical systems to provide overall client relationship management, strategy, while considering project resources. Responsible for special projects and assisting in developing implementation guidelines, identifying critical path, and technical requirements. The Technical Project Manager should have extensive experience in running and overseeing complex technical projects as this role will need to have a deep understanding of the technical solutions being implemented.
Primary Duties and Responsibilities
Ownership of clients and contracted services
Facilitate the definition of project scope, goals and deliverables. Define project tasks, project timelines, critical path, and resource requirements
Task planning and management
Develop full-scale project plans and assemble and coordinate project staff
Understanding of healthcare SaaS industry and best practices
Oversight and understanding of all projects subject matter, such as privacy and security, finance, legal, business/executive decisions, etc.
Provide guidance to client around key decision making and requirements to ensure implementation success
Track project deliverables using appropriate tools/project management resources
Provide direction and support to operations to assure quality in project delivery
Consistently monitor and report on progress of the project to executives including timelines, project risks, assumptions, and schedule
Present reports defining project progress, problems and solutions to both Company executives and clients
Manage project changes and interventions to achieve project outputs
Maintain awareness and education of technologies/platforms to oversee technical alignment with overall project goals/strategies
Oversight of special projects, ensuring technical requirements are vetted to match desired workflow and outcomes
Mentor and provide guidance for Operations team, Project Managers, and Support staff when necessary
Have a technical understanding of the solution and product, supporting the ability to strategize, troubleshoot, and map out steps to resolve issues when needed. Collaborating with necessary support, development, or system engineers
Key Qualifications
2-5 years of experience as a Technical Project Manager
Experience with Risk Assessments and Road Mapping
PMP Certification preferred
Experience with Microsoft Project, Gannt Chart, Jira preferred
Technical application experience or knowledge
Able to serve as a liaison between both client and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.
Experience setting proper expectations regarding bandwidth to get projects done and in a timely manner
Strong communication skills
Company DescriptionCareSignal, a Lightbeam Company, is a digital health company that offers evidence-based solutions for health organizations to engage, monitor, and improve the health outcomes of their patient populations at scale. We are founded on a mission to amplify proactive care and our partners have achieved real, improved patient outcomes and millions in savings and incentive payments. You will be in a friendly, collaborative, and fast-paced environment that emphasizes a culture of growth, where you will have agency and support to further your own career development constantly.Company DescriptionCareSignal, a Lightbeam Company, is a digital health company that offers evidence-based solutions for health organizations to engage, monitor, and improve the health outcomes of their patient populations at scale. We are founded on a mission to amplify proactive care and our partners have achieved real, improved patient outcomes and millions in savings and incentive payments. You will be in a friendly, collaborative, and fast-paced environment that emphasizes a culture of growth, where you will have agency and support to further your own career development constantly.