Ocean Import Agent

**Ocean Import Agent*** 425 Valley Dr, Brisbane, CA 94005, USA* Full-time**Company Description**Were not in the shipping business; were in the information business -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.* 18,000 trained professionals* 250+ locations worldwide* Fortune 500* Globally unified systems**Job Description****Scope of Position**Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.**Major Duties and Responsibilities*** Operations/Industry Knowledge* Customer Service* Vendor Relations* Procedure and Productivity Standards Adherence* Accounting* Accurate and Timely Billing* Self Development* Understand department process flow, looking for best practices to improve operational efficiency and productivity* Overseas communications, timely responses to emails and requests (internal and external)* Escalation of problems to Management when necessary**Qualifications*** Bachelors degree preferred.* Effective interpersonal skills.* Good computer skills (Excel, Word, PowerPoint)* Attention to Detail* Fluent in English**Reporting Structure*** Ocean Import Lead Agent, Supervisor and Manager**Additional Information**Expeditors offers excellent benefits* Paid Vacation, Holiday, Sick Time* Health Plan: Medical, Prescription Drug, Dental and Vision* Life and Long Term Disability Insurance* 401(k) Retirement Savings Plan (US only)* Employee Stock Purchase Plan* Training and Personnel Development ProgramAll your information will be kept confidential according to EEO guidelines.**Job Location**