ACCOUNT MANAGER

Macopharma is a worldwide, leading and innovative Health Care Company specialising in the fields of transfusion and Blood Processing Solutions. For more than 45 years, Macopharma has achieved continuous growth and success in these fields. In all our activities, we focus on improvement of human health outcomes.Macopharma employs more than 2 000 people worldwide,Macopharma is represented in more than 80 countries,Macopharma is a market leader in Blood Processing Solutions,Macopharma is a global leading provider of blood packs, instrumentation and ancillary products to the Transfusion and cellular therapy market.This position is responsible for developing and maintaining relationships that lead to sales of blood bank filters, equipment, and related products. Travel is required 3-4 nights per week. Must live near a major airport.Key Responsibilities:Develops and implements strategies to maintain and/or expand sales within an assigned territory.Prepares a plan for each account to identify what and how short and long term needs may be met.Forecasts the demand for products within assigned territory.Provides reports on the budget and sales activity for a given period of time.Interfaces with the customer to understand the customer's overall objectives and requirements.Contacts customers & potential customers on a regular basis to maintain account relationship, advise of new product and service offerings, and obtain feedback on products.Shares details with customers on additional offerings to provide value added service.Provides post implementation support to assigned accounts / customers with the assistance of support staff.Serves as a point of escalation for issues or activities that the customer encounters during product utilization and ensures the resolution of customer problems/complaints.Prepares and conducts technical/product presentations and demonstrations.Participates in trade shows by representing the organization and sharing information on products.Provides feedback to marketing and product engineering teams for future product enhancements.Shares ideas and customer needs throughout all phases of product life cycle (plan, design, integrate, install, manage).Contributes to the quarterly and annual business forecasting by providing account trends and sharing future client needs.Requested profileBachelor's degree from four-year college or universityMinimum 5 years experience in the blood banking/medical device or related industryMinimum 3 years proven documented sales successO365 proficient including Excel and PowerPoint

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