Syntricatetechnologies
Business Process Analyst | TELECOMMUTE
Syntricatetechnologies, Hartford, Connecticut, us, 06112
P1 Notes
Interviews this week and next!3 ResourcesBusiness HeavyBackgrounds with Mass Mailing / Print Production - Millions in quantity great to haveLiaison for the print Material ReviewalBusiness Team - Transactional Outbound MemberCMS - Translator / FormatsReason role is open to Augment StaffThere BA's do - BA / Testing / Content Management / Fulfillment / Print VendorEnd to End Support for transactional communicationMember outreach coming from member benefitsCollect impact assessment what support business needRequirements for print vendorUAT- End to End - Collect test files - reporting outUAT proof readingLarge scale print fulfillment100% telecommute.
Hours:
standard 9-5 or 8-4. We have people across all time zones but majority are CST or EST and that would be my preference.Interview Process:
we will do a panel interview and try to keep it to just the one round/video phone.Responsibilities
Work with assigned business customers to determine needs regarding business processes and functionality, make recommendations as appropriate.Analyze and evaluate both current and proposed business processes, perform gap analysis, and translate systems needs into detailed business Requirements / Specification Documents.Regularly host calls, serve as an active participant in others meetings and be an advocate for creating, reviewing, approving and implementing member facing operational letters.Manage the review and approval workflow for transactional member facing communications, including Business SME, legal, compliance and regulatory approvals.Assess, interpret, and analyze customer needs and requirements.Demonstrate and apply understanding of regulations and health care industry trends.Collaborate with business owners, process owners and technical stakeholders to identify specific requirements and lend support to the solution.Document current and future state process flows and have a strong comfort level leading and influencing others to align with to be process maps.Diagnose process improvement opportunities and lead teams to desired resolution.Review proofs during UAT to ensure the output meets the established requirements and quality standards.Communicate ongoing status updates to all stakeholders to ensure continued understanding of and alignment with project status/updates.Support ongoing operations/maintenance/enhancement of existing solutions in partnership with business owners and within team.Identify, escalate and help resolve issues communicated by stakeholders.Cultivate relationships with applicable internal business partners to drive support, adopting and collaboration on transactional letters projects.Drive understanding of overall business impact amongst functional areas and applicable stakeholders.Required Qualifications
3+ years of experience as a Business Analyst, Marketing Specialist, or similar role, facilitating and documenting requirements (such as process flows; use cases; and/or business requirement documents, member materials, communications, and letters) gathered from both business and IT counterparts.Intermediate or greater level of proficiency with PC based software programs and automated database management systems (Advanced Word and basic Excel needed) with analysis of data files.Team Lead or Project Lead experience.Preferred:
Looking for Client that have prior experience with print/fulfillment and mass mail industry.
#J-18808-Ljbffr
Interviews this week and next!3 ResourcesBusiness HeavyBackgrounds with Mass Mailing / Print Production - Millions in quantity great to haveLiaison for the print Material ReviewalBusiness Team - Transactional Outbound MemberCMS - Translator / FormatsReason role is open to Augment StaffThere BA's do - BA / Testing / Content Management / Fulfillment / Print VendorEnd to End Support for transactional communicationMember outreach coming from member benefitsCollect impact assessment what support business needRequirements for print vendorUAT- End to End - Collect test files - reporting outUAT proof readingLarge scale print fulfillment100% telecommute.
Hours:
standard 9-5 or 8-4. We have people across all time zones but majority are CST or EST and that would be my preference.Interview Process:
we will do a panel interview and try to keep it to just the one round/video phone.Responsibilities
Work with assigned business customers to determine needs regarding business processes and functionality, make recommendations as appropriate.Analyze and evaluate both current and proposed business processes, perform gap analysis, and translate systems needs into detailed business Requirements / Specification Documents.Regularly host calls, serve as an active participant in others meetings and be an advocate for creating, reviewing, approving and implementing member facing operational letters.Manage the review and approval workflow for transactional member facing communications, including Business SME, legal, compliance and regulatory approvals.Assess, interpret, and analyze customer needs and requirements.Demonstrate and apply understanding of regulations and health care industry trends.Collaborate with business owners, process owners and technical stakeholders to identify specific requirements and lend support to the solution.Document current and future state process flows and have a strong comfort level leading and influencing others to align with to be process maps.Diagnose process improvement opportunities and lead teams to desired resolution.Review proofs during UAT to ensure the output meets the established requirements and quality standards.Communicate ongoing status updates to all stakeholders to ensure continued understanding of and alignment with project status/updates.Support ongoing operations/maintenance/enhancement of existing solutions in partnership with business owners and within team.Identify, escalate and help resolve issues communicated by stakeholders.Cultivate relationships with applicable internal business partners to drive support, adopting and collaboration on transactional letters projects.Drive understanding of overall business impact amongst functional areas and applicable stakeholders.Required Qualifications
3+ years of experience as a Business Analyst, Marketing Specialist, or similar role, facilitating and documenting requirements (such as process flows; use cases; and/or business requirement documents, member materials, communications, and letters) gathered from both business and IT counterparts.Intermediate or greater level of proficiency with PC based software programs and automated database management systems (Advanced Word and basic Excel needed) with analysis of data files.Team Lead or Project Lead experience.Preferred:
Looking for Client that have prior experience with print/fulfillment and mass mail industry.
#J-18808-Ljbffr