GEICO
Sr. Manager, Product Management, Messaging Customer Experience
GEICO, Chevy Chase, Maryland, United States, 20815
GEICO is looking for an accomplished, customer obsessed, and results oriented Senior Manager, Product Management to join GEICO's Engage Product team.As a Sr. Manager, Product Management in Engage, in partnership with Design, Product Ops, Tech, Marketing, and the Business, you will be responsible for setting the product vision, strategy, and building how GEICO helps its customers understand what’s important through proactive and timely messaging via multiple channels of messaging delivery including email, SMS, mobile notification, etc. This strategy also includes defining frameworks, messaging templates, and working in partnership with the systems teams to enable internal teams to create effective cross-channel messaging efficiently.Senior Managers of Product Management work quickly across product discovery and product delivery cycles to create innovative, sustainable and customer-centric solutions in matrixed environments. They have an MVP-mindset, can lead 2 or more sprint teams, and can coach and develop junior PMs. Our Senior Managers are comfortable rolling up their sleeves to do the work, while also influencing organizational change through proper scoping, process improvement, and positive team dynamics.Location:
This is a hybrid position, requiring on-site presence for 3 days a week at one of the following locations:Chevy Chase, MDSan Francisco, CANew York City, NYSeattle, WAIndianapolis, INChicago, ILSan Jose, CAFredericksburg, VADallas, TXThe ideal candidate is excellent at:
Leading cross-functional teams that drive results during product discovery and product deliverySynthesizing business, market, and platform data to identify opportunities, size them, and turn insights into requirementsLeveraging modern architecture & great design to identify problem-solution fitEvaluating trade-offs and negotiating requirementsCreating and using compelling, informative artifacts to influence stakeholders (ex. Vision, Roadmaps, Features/Epics, Progress Updates, etc.)Coaching and mentoring Product ManagersBasic Qualifications:
Bachelor’s DegreeAt least 4 years of experience in Agile Product ManagementAt least 4 years of experience translating features into consumer or associate facing productsAt least 4 years of experience managing all aspects of a product feature throughout its lifecycle from concept to deliveryAt least 1 year experience with people managementPreferred Qualifications:
High sense of accountability and strong problem-solving skillsExcellent written and verbal communication skillsStrong interpersonal and collaborative skills to influence across the organizationInsurance industry experienceAgile certifications (i.e., SAFe, Scrum Alliance, Scrum.Org, ICAgile, PMI-ACP)Annual Salary:
$128,000.00 - $224,000.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.At this time, GEICO will not sponsor a new applicant for employment authorization for this position.Benefits:
As an Associate, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:Premier Medical, Dental and Vision Insurance with no waiting periodPaid Vacation, Sick and Parental Leave401(k) PlanTuition ReimbursementPaid Training and LicensuresBenefits may be different by location. Benefit eligibility requirements vary and may include length of service.Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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This is a hybrid position, requiring on-site presence for 3 days a week at one of the following locations:Chevy Chase, MDSan Francisco, CANew York City, NYSeattle, WAIndianapolis, INChicago, ILSan Jose, CAFredericksburg, VADallas, TXThe ideal candidate is excellent at:
Leading cross-functional teams that drive results during product discovery and product deliverySynthesizing business, market, and platform data to identify opportunities, size them, and turn insights into requirementsLeveraging modern architecture & great design to identify problem-solution fitEvaluating trade-offs and negotiating requirementsCreating and using compelling, informative artifacts to influence stakeholders (ex. Vision, Roadmaps, Features/Epics, Progress Updates, etc.)Coaching and mentoring Product ManagersBasic Qualifications:
Bachelor’s DegreeAt least 4 years of experience in Agile Product ManagementAt least 4 years of experience translating features into consumer or associate facing productsAt least 4 years of experience managing all aspects of a product feature throughout its lifecycle from concept to deliveryAt least 1 year experience with people managementPreferred Qualifications:
High sense of accountability and strong problem-solving skillsExcellent written and verbal communication skillsStrong interpersonal and collaborative skills to influence across the organizationInsurance industry experienceAgile certifications (i.e., SAFe, Scrum Alliance, Scrum.Org, ICAgile, PMI-ACP)Annual Salary:
$128,000.00 - $224,000.00The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.At this time, GEICO will not sponsor a new applicant for employment authorization for this position.Benefits:
As an Associate, you’ll enjoy our Total Rewards Program to help secure your financial future and preserve your health and well-being, including:Premier Medical, Dental and Vision Insurance with no waiting periodPaid Vacation, Sick and Parental Leave401(k) PlanTuition ReimbursementPaid Training and LicensuresBenefits may be different by location. Benefit eligibility requirements vary and may include length of service.Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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