Penn Foster
Manager, Business Analyst – Connected Products (Hybrid)
Penn Foster, Oak Brook, Illinois, United States, 60523
At Chamberlain Group (CG), we hire smart, creative people to work on next-gen products for a connected world. We are passionate technologists with bold ideas and diverse perspectives. Our Engineering teams—spanning mechanical, firmware, machine learning and AI, cloud, and mobile technologies and more—reinvent access by combining hardware with cutting-edge, cloud-based solutions to create a safer, smarter customer experience. At CG, we encourage flexibility, fun, and a healthy work/life balance, including remote options.
Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide. As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem.
This role will lead our Business Analysts who support the Connected Solutions Group. This role has a passion for process, quality, leadership and collaboration. The person in this role will also work closely with cross-functional leaders and continuously improve the Chamberlain Requirements gathering, documentation and communication practices. This is a people and influential leadership position that will require influencing and driving processes and process improvements for the exciting and dynamic IoT, home automation field.
Job Responsibilities:
Oversee requirements gathering, documentation and communication processes in use by Business Analysts
Ensure process implementation is consistent across all scrum teams
Update processes based on business needs and collaborate with leaders in Product Management, Engineering, QA and Technical Customer Support to ensure processes are working, evolving and delivering high quality products
Responsible for complying with the security requirements set forth by the Information Security team and the established ISO 27001 Security Roles, Responsibilities and Authorities Document found in the ISMS Document Library
Identify opportunities to improve Agile business processes, and champion current Agile practices across the organization
Contribute to Executive Leadership reporting efforts on a monthly basis
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
Protect CGI’s reputation by keeping information confidential
Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed
Supervision Experience:
Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies
Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
Lead and motivate individuals and teams to create a workplace culture that is consistent with the CGI mission, vision and values.
Job Requirements:
Bachelors (IT, MIS, Science Degree or equivalent) or equivalent experience / certifications
6+ years experience in complex Agile Environments
Experience working in Agile and Waterfall organizations, preferably in hybrid Agile – Waterfall methodology
Able to travel up to 5% of the time domestically and internationally
Knowledge, Skills, and Abilities:
Ability to influence and drive change to peers, leaders and individual contributors
Experience leading on and offshore teams
Strong communication skills (written and verbal)
Ability to work effectively in a team
Excellent people leader who knows how to bring out the best in staff
Strong commitment to Diversity and Inclusion
Results-oriented, self-motivated and quick-learner
Strong working through conflicts, mediating and driving teams from storming to performing
Knowledge of Jira, Confluence and other project tracking software
Knowledge of continuous integration and continuous deployment
Preferred Job Requirements:
Master’s Degree (IT, MIS, Science Degree or equivalent)
CSPO / ACSPO
10+ years experience as a Business Analyst / People Management
Knowledge, Skills, and Abilities:
Knowledge of IoT systems
Agile and Waterfall Experience / Atlassian Tools
We're an organization who values its human capital and provides support to assist its employees succeed.
Chamberlain Group is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence
Recruiting@Chamberlain.com .
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers via email or phone or other methods.
#J-18808-Ljbffr
Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide. As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem.
This role will lead our Business Analysts who support the Connected Solutions Group. This role has a passion for process, quality, leadership and collaboration. The person in this role will also work closely with cross-functional leaders and continuously improve the Chamberlain Requirements gathering, documentation and communication practices. This is a people and influential leadership position that will require influencing and driving processes and process improvements for the exciting and dynamic IoT, home automation field.
Job Responsibilities:
Oversee requirements gathering, documentation and communication processes in use by Business Analysts
Ensure process implementation is consistent across all scrum teams
Update processes based on business needs and collaborate with leaders in Product Management, Engineering, QA and Technical Customer Support to ensure processes are working, evolving and delivering high quality products
Responsible for complying with the security requirements set forth by the Information Security team and the established ISO 27001 Security Roles, Responsibilities and Authorities Document found in the ISMS Document Library
Identify opportunities to improve Agile business processes, and champion current Agile practices across the organization
Contribute to Executive Leadership reporting efforts on a monthly basis
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
Protect CGI’s reputation by keeping information confidential
Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies
Contribute to the team effort by accomplishing related results and participating on projects as needed
Supervision Experience:
Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company’s policies
Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications
Lead and motivate individuals and teams to create a workplace culture that is consistent with the CGI mission, vision and values.
Job Requirements:
Bachelors (IT, MIS, Science Degree or equivalent) or equivalent experience / certifications
6+ years experience in complex Agile Environments
Experience working in Agile and Waterfall organizations, preferably in hybrid Agile – Waterfall methodology
Able to travel up to 5% of the time domestically and internationally
Knowledge, Skills, and Abilities:
Ability to influence and drive change to peers, leaders and individual contributors
Experience leading on and offshore teams
Strong communication skills (written and verbal)
Ability to work effectively in a team
Excellent people leader who knows how to bring out the best in staff
Strong commitment to Diversity and Inclusion
Results-oriented, self-motivated and quick-learner
Strong working through conflicts, mediating and driving teams from storming to performing
Knowledge of Jira, Confluence and other project tracking software
Knowledge of continuous integration and continuous deployment
Preferred Job Requirements:
Master’s Degree (IT, MIS, Science Degree or equivalent)
CSPO / ACSPO
10+ years experience as a Business Analyst / People Management
Knowledge, Skills, and Abilities:
Knowledge of IoT systems
Agile and Waterfall Experience / Atlassian Tools
We're an organization who values its human capital and provides support to assist its employees succeed.
Chamberlain Group is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence
Recruiting@Chamberlain.com .
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers via email or phone or other methods.
#J-18808-Ljbffr