Senior Property Field Adjuster

**Senior Property Field Adjuster****Primary Location:** Long Beach , CA **Other Locations:****Job ID #:** JR20216936**Category:** Claims **Share this job*** Share by MailSenior Property Field Adjuster $2,000 Sign-on Bonus External HiresAs a member of our Property Field Claims Team, you will play a vital role in proving an outstanding experience for our members by using your investigative, negotiation and communication skills to help members through the claim process andSenior Property Field Adjuster $2,000 Sign-on Bonus External HiresAs a member of our Property Field Claims Team, you will play a vital role in proving an outstanding experience for our members by using your investigative, negotiation and communication skills to help members through the claim process and recover from the unexpected.This role requires a self-starter, customer focused person that possesses excellent time-management skills and enjoys working independently. This position comes with a laptop and company vehicle.We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. We value our employees and prioritize manageable workloads for our Field Adjusters to help achieve work-life balance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!Primary Responsibilities:Investigate, evaluate and determine coverage onsite to resolve moderate to severe complexity claims; including preparing complete estimates of repair for covered damages.Handle moderate to severe complexity claims assigned with little supervision.Work with and may coordinate with several vendor services such as: contractors, emergency repair, plumbers, environmental, housing, cleaning services, engineers and various replacement services.Communicate and interact with a variety of individuals including insureds, attorneys, public adjusters and forensic experts.Explain benefits, coverages, and claims process either verbally or in writing.Apply knowledge of state and federal laws, statutes and insurance regulations through the claim handling process.Maintain accurate and current claim file documentation throughout the claims process.Proficient knowledge of Xactimate estimating platform to prepare claims estimates.Make recommendations to management for settlement amounts outside of authority limits.Identify suspicious losses and recommend referral to SIU where appropriate.Serve as a resource for less experienced staff, providing informal coaching as appropriate.May be called upon for catastrophe duty.Qualifications:Our stellar employees successfully complete all required training in order to provide outstanding customer experience. This includes successfully completing all applicable licensing exam(s) and background checks required of various states.This role might be for you if you have:High School Diploma/General Equivalency DiplomaAt least 3 years property claims adjusting experience of moderate to severe complexity that includes writing estimates involving dwelling and other structural damagesAbility to communicate clearly, professionally and empathetically on every interactionProficient knowledge of Xactimate or similar estimating platformAdvanced knowledge estimating losses of moderate complexityProficient knowledge of property claims contracts and interpretation of case lawDemonstrated negotiation, investigation, communication and conflict resolution skillsDeveloping knowledge of residential constructionProficiency with smartphones and various software applicationsMotivated and accountable to your team, your work and your schedulePhysical Requirements:May require the ability to crouch and stoop to inspect confined spaces, including attics and crawl spacesNeed to meet all safe driving requirements including verification of driving record and possession of valid drivers licenseMay require the ability to lift 50 pounds or more; including lifting a ladder in and out of the trunk of a carMay require the ability to climb ladders and traverse roofs, including the ability to inspect roofs and attics.**Remarkable benefits:**Health coverage for medical, dental, vision401(K) saving plan with company match AND PensionTuition assistancePTO for community volunteer programsWellness programEmployee discountsThe Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.AAA is an Equal Opportunity EmployerThe Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.**Benefits Made for You:****Competitive Pay**AAA offers competitive pay, paid training, anddepending upon the rolecommission and bonuses based on performance.**Employee Development**We provide award-winning training programs, free online learning on-demand, tuition assistance, and leadership programs.**Time Off**To help our employees achieve proper work/life balance, we offer paid volunteer time off.**Retirement Programs**AAAs 401(k) and pension plans (in most states) help ensure a financially viable future for our employees.**Benefits Made for You:****Competitive Pay**AAA offers competitive pay, paid training, anddepending upon the rolecommission and bonuses based on performance.**Employee Development**We provide award-winning training programs, free online learning on-demand, tuition assistance, and leadership programs.**Time Off**To help our employees achieve proper work/life balance, we provide paid vacation, sick, holiday, and paid volunteer time.**Retirement Programs**AAAs 401(k) and pension plans (in most states) help ensure a financially viable future for our employees.**AAA provided my family and me the security and benefits that we needed. The more I learned about the company and what it had to offer, I knew I would grow here.**Lola Israel | Recruitment Lead Consultant**AAA provided my family and me the security and benefits that we needed. The more I learned about the company and what it had to offer, I knew I would grow here.**Lola Israel | Recruitment Lead Consultant