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Edgewood Properties

Leasing and Marketing Manager - Brookside Gardens

Edgewood Properties, Somerville, New Jersey, us, 08876


Overview

Since its founding in 1992, Edgewood Properties has established itself as a leading real estate development and property management company. With corporate headquarters in New Jersey, the company is on a course of growth leading to activities across the nation. Given ongoing construction and development plans, our current apartment portfolio of 5,000 plus units is expected to double in the next couple of years and rise to over 10,000 units in the next five years. Given our rapid portfolio growth, coupled with ownership's desire to develop and hold rather than sell, the timing is ideal for qualified candidates to come on-board.

We're currently seeking a

Leasing and Marketing Manager

for one of our multi-family properties,

3+ years of experience in leading a sales team.Candidate will work full-time in Somerville, NJ

ResponsibilitiesWe are looking for career-minded professionals who recognize the value of a career path. The ideal candidate will have a minimum of 3 years’ experience leading a leasing team. The successful candidate must have strong organizational abilities, follow-up skills, and an attention to detail that often makes the difference with prospective and current residents. Must be able to multi-task and adapt to changing schedules that will include some weekends and holidays. This position includes showing apartments within the community.

Job Description: Edgewood Properties, a top developer and property management company based in New Jersey, is currently looking for experienced Leasing and Marketing Managers to work full-time. Candidate shall have prior experience in a sales or leasing role. We are looking for career-minded professionals who recognize the value of a career path. The ideal candidate will have a minimum of 3 years’ experience leasing at a luxury community. The successful candidate must have strong organizational abilities, follow-up skills, and an attention to detail that often makes the difference with prospective and current residents. Must be able to multi-task and adapt to changing schedules that will include some weekends and holidays. This position includes showing apartments within the community.

The Leasing and Marketing Manager role is primarily a sales position with a strong emphasis on customer service, marketing the community and its units, meeting goals and achieving results. As a Leasing and Marketing Manager, you will manage the sales process, from start to finish; presenting our apartment homes and communities in a compelling way, overcoming objections, building relationships and creating excitement. You will maintain these relationships by providing excellent customer service and helping current residents resolve problems as they arise. A successful Leasing and Marketing Manager must demonstrate strong sales, customer service, organization, multi-tasking and communication skills. Basic computer skill and phone skills are required.

Responsibilities:

Greeting all residents, future residents and internal team members in a professional and consistent positive manner

Keeping a high level of service in mind with every task while resolving conflict to benefit all concerned parties

Sell the value of the community features as they relate to the customers’ needs to close om a sale

Lead management- follow up regularly with potential leads

Touring apartment homes and community grounds including models, amenities, and vacant apartments

Preparing lease documents and related paperwork for management

Facilitating the move in /move out process

Promoting positive resident relations

Organize and maintain resident files per company procedure

Attend all resident events and contribute to the resident retention efforts

Respecting the boundaries of confidentiality, fair housing laws and safety

Ensure a high level of professionalism and customer service

Manage resident renewals and distribute and follow up on renewal notices

Monitor service requests. Ensure call backs are being completed

Prepare incident reports and follow up in accordance to the direction of the Community Manager

Executing on-site marketing and advertising directives- managing ILSs/ website content/ social media accounts

Manage Broker relations, including managing MLS listings

Managing and contributing to positive online reputation management

Work with the maintenance department to handle apartment turnovers, move ins, and work order requests and assist in maintaining the cleanliness of show units and tour routes

Assist in the preparation of newsletters and resident activities.

Be a market knowledge expert and prepare monthly market survey

Manage other team members, setting expectations, and holding team members accountable.

Signing new Employers to the companies Preferred Employer Program

Developing relationships with local Preferred Employers and working with them to cross promote businesses

Handle clerical and reception responsibilities as designated by the Property Manager.

Responsible for handling resident issues, needs, and complaints in a professional manner

Prior management experience in comparable position required

New Construction and Lease Up Sales experience a plus

Ability to analyze and prioritizes task assigned

Proficiency with Microsoft Office Suite

Onesite software experience a plus

Strong interpersonal skills and problem-solving ability

Excellent oral and written communications skills, including presentation skill

Solid business logic

Follows instructions, performs duties with minimal supervision and is a team player

Works effectively with owner, managers and colleagues. Positive and professional attitude at all times

Available for weekend scheduling

Basic duties include but are not limited to:

Following standard office procedures

Reviewing and auditing lease files prior to being sent to the lease audit team

Maintaining organized resident files as per company policy

Opening models and inspecting the tour path

Orienting himself or herself with the property and surroundings

Preparing coffee and refreshments as requested

Accepting maintenance requests and efficiently handling resident calls

Assisting residents with rental, move-in, and renewal paperwork

Assisting with any other office function that may be delegated by the Community Manager or other staff members

Answering telephones and providing exceptional service

Creating a sense of urgency when making appointments for future residents to visit the community

Completing telephone and on-site guest cards/traffic reports

Asking for the deposit and closing the lease*

Additional duties as assigned by Management

*specific procedures and criteria may vary from community to community

QualificationsIdeal candidates will have:

Strong customer service background and skills

Basic typing and clerical skills

Ability to multi-task

Projection of a professional image by following dress code and appearance standards as set forth by the community

Reliable transportation

Excellent telephone skills

A positive, upbeat attitude

Sales skills

Clean criminal background

No prior apartment evictions

Previous Experience Desired

Customer Service Industry, Retail, Leasing, Marketing

Education Desired

Bachelors degree preferred, but not required

For immediate consideration, please apply online at

www.edgewoodproperties.com/careers.

In return, we offer competitive compensation, along with comprehensive benefits, including medical and dental and vision benefits,

life insurance, a 401(k) and a corporate team environment with opportunity of advancement.

Also includes on-site company fitness gym, discounts on housing and home appliances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.