First State Community Bank
Commercial Account Manager
First State Community Bank, Columbia, Missouri, United States, 65201
Job Details
Job LocationColumbia, FSIA - COLUMBIA, MO
Position TypeFull Time
Education LevelHigh School
Job ShiftDay
Job CategoryInsurance
Commercial Lines Account Manager
First State Insurance Agency Company Info
First State Insurance Agency
is a subsidiary of First State Bancshares. This means we have a whole family of support and a large backing. We are a growing insurance and financial services organization serving most states across the nation. Our home office is in Farmington, MO with numerous locations throughout Missouri.
Make a Positive Impact
We are looking for a
Commercial Lines Account Manager
focused on building relationships through amazing service and communication skills. Must have a passion for helping customers become educated when making insurance-buying decisions. The key to this position is a strong working relationship with the producers.
Responsibilities in Accordance with Our Corporate Values
The
Account Manager
will work with the Commercial Sales team and directly with customers in the following functions:
ProfessionalismObserve and comply with all Agency policies and proceduresConfer with customers by telephone, email or in-person to provide information about products and services, to issue new/renewal or cancel accounts, or to obtain & report details of claims or services neededAccountability
Read and verify policies for accuracyKeep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken utilizing agency management systemResponsible for becoming familiar with each insurance carriers product lines, underwriting process & websitesInitiative
Deliver and prepare Summary of Insurance for producer accounts and house accounts on a timely basisPrepare new business and renewal submissions to be forwarded to insurance carriers for quotingCompare quotes & coverage options, prepare a marketing spreadsheet with the best options for the customerPrepare new lines of business for existing clients and renewal proposals when neededAdaptability
Analyze coverage options and make recommendations of additional coverage options that may benefit the clientBind coverage, collect deposits or down payments, and/or arrange for billingServicing clients will include issuing certificates of insurance, policy change requests, review/check endorsements, and audits for accuracyWhat You Can Expect
Competitive pay and benefits package - with variable compensation program based on team performance401(k) with generous employer match benefitHelpful, qualified, and available leadershipA caring, stable work environmentQualifications
Strong computer skills showing proficiency in Microsoft Office, Word, Excel, and AMS360Minimum 2 to 5 years in Insurance Account ManagementInsurance designations a plus: CISR, CIC, CPCU, CLU, etc.Missouri Property & Casualty Insurance LicenseExcellent written and verbal communication and customer service skillsShould be open-minded, a fast learner, enthusiastic, and adaptable
Additional Information
Being a First Stater . . .Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.
Do you have what it takes to be a First Stater?
Make a Difference - Apply Now!
First State Bancshares Inc. is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.
Job LocationColumbia, FSIA - COLUMBIA, MO
Position TypeFull Time
Education LevelHigh School
Job ShiftDay
Job CategoryInsurance
Commercial Lines Account Manager
First State Insurance Agency Company Info
First State Insurance Agency
is a subsidiary of First State Bancshares. This means we have a whole family of support and a large backing. We are a growing insurance and financial services organization serving most states across the nation. Our home office is in Farmington, MO with numerous locations throughout Missouri.
Make a Positive Impact
We are looking for a
Commercial Lines Account Manager
focused on building relationships through amazing service and communication skills. Must have a passion for helping customers become educated when making insurance-buying decisions. The key to this position is a strong working relationship with the producers.
Responsibilities in Accordance with Our Corporate Values
The
Account Manager
will work with the Commercial Sales team and directly with customers in the following functions:
ProfessionalismObserve and comply with all Agency policies and proceduresConfer with customers by telephone, email or in-person to provide information about products and services, to issue new/renewal or cancel accounts, or to obtain & report details of claims or services neededAccountability
Read and verify policies for accuracyKeep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken utilizing agency management systemResponsible for becoming familiar with each insurance carriers product lines, underwriting process & websitesInitiative
Deliver and prepare Summary of Insurance for producer accounts and house accounts on a timely basisPrepare new business and renewal submissions to be forwarded to insurance carriers for quotingCompare quotes & coverage options, prepare a marketing spreadsheet with the best options for the customerPrepare new lines of business for existing clients and renewal proposals when neededAdaptability
Analyze coverage options and make recommendations of additional coverage options that may benefit the clientBind coverage, collect deposits or down payments, and/or arrange for billingServicing clients will include issuing certificates of insurance, policy change requests, review/check endorsements, and audits for accuracyWhat You Can Expect
Competitive pay and benefits package - with variable compensation program based on team performance401(k) with generous employer match benefitHelpful, qualified, and available leadershipA caring, stable work environmentQualifications
Strong computer skills showing proficiency in Microsoft Office, Word, Excel, and AMS360Minimum 2 to 5 years in Insurance Account ManagementInsurance designations a plus: CISR, CIC, CPCU, CLU, etc.Missouri Property & Casualty Insurance LicenseExcellent written and verbal communication and customer service skillsShould be open-minded, a fast learner, enthusiastic, and adaptable
Additional Information
Being a First Stater . . .Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.
Do you have what it takes to be a First Stater?
Make a Difference - Apply Now!
First State Bancshares Inc. is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.