Remington
Senior Sales Manager - Princeton Westin
Remington, Princeton, New Jersey, us, 08543
Job Description
Position Summary:The Senior Sales Manager works to maximize sales occupancy and rates in conjunction withhotel operations, to increase profits by increasing room sales and generating business throughaggressive sales efforts. The Senior Sales Manager is a leader amongst the sales team andprovides daily support to the Sales Managers. The Senior Sales Manager also provides supportto the Director of Sales Marketing in the development of the strategic plan to drive revenueresults.The Senior Sales Manager reports directly to the Director of Sales MarketingCore Responsibilities:• Conduct a successful, aggressive solicitation process involving outside sales calls, insideappointments, telephone calls, email, personalized letters, video sales and virtual tours. As aproactive Sales Manager, 80% (eighty) of the time should be sent in active sales solicitation.• Provide daily support to the Sales Managers with assistance in account development,activities, sales calls, site visits and business evaluation.• Assist the Director of Sales in creating a realistic, and aggressive, annual marketing plan.Update your portion of this plan on a monthly basis to ensure it is up to date and changes withmarket conditions.• Quarterly Action Plan to be created each quarter that ties into the annual marketing planand market conditions. This includes developing sales strategies and timelines for your marketsegments.• Send proposals on all leads which fit the profile of the property and actively followthrough to convert from proposal to definite status. Proposals should be sent to clientsimmediately upon holding space.• Clearly outline on the client’s room block requirements, suite/upgrade requirements,meeting space requirements, budget information, decision maker/process and client’s hotbuttons.• Obtain, document and route all necessary information on definite groups, includingbilling information, credit application, rooming list and VIP arrangements. Details on meetingarrangements, menus, audio-visual arrangements, etc. should be documented and passed on tothe catering manager for follow up.•• Forecast your group production on a weekly basis and provide to your Director of Salesto ensure a property forecast can be created.• Participate in Group Pick Up meetings as needed. Provide feedback to Group HousingManager on any of your group changes including number of rooms needed and cut off dates.• Achieve all assigned KPI’s. Including sales solicitation goals, bookings, lead responsetimes and group pace.• Participate in weekly revenue calls as requested, bringing your group forecast to the call.Be able to talk through your current sales pipeline for any leads that will convert so the team cantalk through transient rate strategy for that timeframe.• Make Director of Sales aware of any group offers/e-blasts that need to be created for yourmarket segments.• Submit expense reports on a weekly basis to your Director of Sales Marketing• Prepare any sales reporting needed by management or ownership.• Maintain total and complete sensitivity to customer satisfaction and guest’s needs.• Assist the Director of Sales on special projects as assigned.Knowledge, Skills Competencies:• A minimum of 3 years as a high performing Sales Manager within Remington or 5+years with related sales experience• Strong business communication and presentation skills, both verbal and written.• Talk and listen to clients, demonstrating excellent sales skills by knowing and selling thehotel in a professional and courtesy manner.• Demonstrate proven creative thinking to win the business.• High work ethic and self-initiative• Strong computer skills in Microsoft Suite products and sales systems.• Some travel may be required• Adheres to proper attendance guidelines as established by employee handbook andproperty Director of Sales/General Manager.• May be required to work varying schedules to reflect the business needs to the property.• Must possess basic computational ability• Focus and maintain attention to tasks, and complete work assignments on time, despitefrequent interruptions.• Ability to maintain excellent relationships with staff, managers, corporate staff andownership.• Must maintain staff guest confidentiality at all times.• Ability to lead departmental meetings and participate in/lead hotel team meetings.Physical Requirements:• Sit, stand and walk for varying lengths of time.• Lift approximately twenty (20) pounds.• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing,listening and hearing ability, and visual ability.• Must have finger dexterity to be able to operate office equipment such as computers,printers, multi-line phone, filing cabinets, photocopiers, scanner, and other office equipment asneeded.This job description is not an exhaustive list of all job functions that are required of an employeein this position. Therefore, other duties may be asked of an employee in this position from timeto time.
Location Description
201 Village Blvd, Princeton, New Jersey 08540
From location to accommodation, all of the elements come together perfectly at The Westin Princeton at Forrestal Village. Enviably located near the campus of Princeton University in quaint Forrestal Village, our hotel offers guests an inspired vantage point to explore the area. Discover the charming shops and restaurants of Palmer Square or make your way to nearby points of interest like Rider University and Trenton, New Jersey.
Requirements
Conduct a successful, aggressive solicitation process involving outside sales calls, insideappointments, telephone calls, email, personalized letters, video sales and virtual tours. As aproactive Sales Manager, 80% (eighty) of the time should be sent in active sales solicitation.• Provide daily support to the Sales Managers with assistance in account development,activities, sales calls, site visits and business evaluation.• Assist the Director of Sales in creating a realistic, and aggressive, annual marketing plan.Update your portion of this plan on a monthly basis to ensure it is up to date and changes withmarket conditions.• Quarterly Action Plan to be created each quarter that ties into the annual marketing planand market conditions. This includes developing sales strategies and timelines for your marketsegments.• Send proposals on all leads which fit the profile of the property and actively followthrough to convert from proposal to definite status. Proposals should be sent to clientsimmediately upon holding space.• Clearly outline on the client’s room block requirements, suite/upgrade requirements,meeting space requirements, budget information, decision maker/process and client’s hotbuttons.• Obtain, document and route all necessary information on definite groups, includingbilling information, credit application, rooming list and VIP arrangements. Details on meetingarrangements, menus, audio-visual arrangements, etc. should be documented and passed on tothe catering manager for follow up.•• Forecast your group production on a weekly basis and provide to your Director of Salesto ensure a property forecast can be created.• Participate in Group Pick Up meetings as needed. Provide feedback to Group HousingManager on any of your group changes including number of rooms needed and cut off dates.• Achieve all assigned KPI’s. Including sales solicitation goals, bookings, lead responsetimes and group pace.• Participate in weekly revenue calls as requested, bringing your group forecast to the call.Be able to talk through your current sales pipeline for any leads that will convert so the team cantalk through transient rate strategy for that timeframe.• Make Director of Sales aware of any group offers/e-blasts that need to be created for yourmarket segments.• Submit expense reports on a weekly basis to your Director of Sales Marketing• Prepare any sales reporting needed by management or ownership.• Maintain total and complete sensitivity to customer satisfaction and guest’s needs.• Assist the Director of Sales on special projects as assigned.
Position Summary:The Senior Sales Manager works to maximize sales occupancy and rates in conjunction withhotel operations, to increase profits by increasing room sales and generating business throughaggressive sales efforts. The Senior Sales Manager is a leader amongst the sales team andprovides daily support to the Sales Managers. The Senior Sales Manager also provides supportto the Director of Sales Marketing in the development of the strategic plan to drive revenueresults.The Senior Sales Manager reports directly to the Director of Sales MarketingCore Responsibilities:• Conduct a successful, aggressive solicitation process involving outside sales calls, insideappointments, telephone calls, email, personalized letters, video sales and virtual tours. As aproactive Sales Manager, 80% (eighty) of the time should be sent in active sales solicitation.• Provide daily support to the Sales Managers with assistance in account development,activities, sales calls, site visits and business evaluation.• Assist the Director of Sales in creating a realistic, and aggressive, annual marketing plan.Update your portion of this plan on a monthly basis to ensure it is up to date and changes withmarket conditions.• Quarterly Action Plan to be created each quarter that ties into the annual marketing planand market conditions. This includes developing sales strategies and timelines for your marketsegments.• Send proposals on all leads which fit the profile of the property and actively followthrough to convert from proposal to definite status. Proposals should be sent to clientsimmediately upon holding space.• Clearly outline on the client’s room block requirements, suite/upgrade requirements,meeting space requirements, budget information, decision maker/process and client’s hotbuttons.• Obtain, document and route all necessary information on definite groups, includingbilling information, credit application, rooming list and VIP arrangements. Details on meetingarrangements, menus, audio-visual arrangements, etc. should be documented and passed on tothe catering manager for follow up.•• Forecast your group production on a weekly basis and provide to your Director of Salesto ensure a property forecast can be created.• Participate in Group Pick Up meetings as needed. Provide feedback to Group HousingManager on any of your group changes including number of rooms needed and cut off dates.• Achieve all assigned KPI’s. Including sales solicitation goals, bookings, lead responsetimes and group pace.• Participate in weekly revenue calls as requested, bringing your group forecast to the call.Be able to talk through your current sales pipeline for any leads that will convert so the team cantalk through transient rate strategy for that timeframe.• Make Director of Sales aware of any group offers/e-blasts that need to be created for yourmarket segments.• Submit expense reports on a weekly basis to your Director of Sales Marketing• Prepare any sales reporting needed by management or ownership.• Maintain total and complete sensitivity to customer satisfaction and guest’s needs.• Assist the Director of Sales on special projects as assigned.Knowledge, Skills Competencies:• A minimum of 3 years as a high performing Sales Manager within Remington or 5+years with related sales experience• Strong business communication and presentation skills, both verbal and written.• Talk and listen to clients, demonstrating excellent sales skills by knowing and selling thehotel in a professional and courtesy manner.• Demonstrate proven creative thinking to win the business.• High work ethic and self-initiative• Strong computer skills in Microsoft Suite products and sales systems.• Some travel may be required• Adheres to proper attendance guidelines as established by employee handbook andproperty Director of Sales/General Manager.• May be required to work varying schedules to reflect the business needs to the property.• Must possess basic computational ability• Focus and maintain attention to tasks, and complete work assignments on time, despitefrequent interruptions.• Ability to maintain excellent relationships with staff, managers, corporate staff andownership.• Must maintain staff guest confidentiality at all times.• Ability to lead departmental meetings and participate in/lead hotel team meetings.Physical Requirements:• Sit, stand and walk for varying lengths of time.• Lift approximately twenty (20) pounds.• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing,listening and hearing ability, and visual ability.• Must have finger dexterity to be able to operate office equipment such as computers,printers, multi-line phone, filing cabinets, photocopiers, scanner, and other office equipment asneeded.This job description is not an exhaustive list of all job functions that are required of an employeein this position. Therefore, other duties may be asked of an employee in this position from timeto time.
Location Description
201 Village Blvd, Princeton, New Jersey 08540
From location to accommodation, all of the elements come together perfectly at The Westin Princeton at Forrestal Village. Enviably located near the campus of Princeton University in quaint Forrestal Village, our hotel offers guests an inspired vantage point to explore the area. Discover the charming shops and restaurants of Palmer Square or make your way to nearby points of interest like Rider University and Trenton, New Jersey.
Requirements
Conduct a successful, aggressive solicitation process involving outside sales calls, insideappointments, telephone calls, email, personalized letters, video sales and virtual tours. As aproactive Sales Manager, 80% (eighty) of the time should be sent in active sales solicitation.• Provide daily support to the Sales Managers with assistance in account development,activities, sales calls, site visits and business evaluation.• Assist the Director of Sales in creating a realistic, and aggressive, annual marketing plan.Update your portion of this plan on a monthly basis to ensure it is up to date and changes withmarket conditions.• Quarterly Action Plan to be created each quarter that ties into the annual marketing planand market conditions. This includes developing sales strategies and timelines for your marketsegments.• Send proposals on all leads which fit the profile of the property and actively followthrough to convert from proposal to definite status. Proposals should be sent to clientsimmediately upon holding space.• Clearly outline on the client’s room block requirements, suite/upgrade requirements,meeting space requirements, budget information, decision maker/process and client’s hotbuttons.• Obtain, document and route all necessary information on definite groups, includingbilling information, credit application, rooming list and VIP arrangements. Details on meetingarrangements, menus, audio-visual arrangements, etc. should be documented and passed on tothe catering manager for follow up.•• Forecast your group production on a weekly basis and provide to your Director of Salesto ensure a property forecast can be created.• Participate in Group Pick Up meetings as needed. Provide feedback to Group HousingManager on any of your group changes including number of rooms needed and cut off dates.• Achieve all assigned KPI’s. Including sales solicitation goals, bookings, lead responsetimes and group pace.• Participate in weekly revenue calls as requested, bringing your group forecast to the call.Be able to talk through your current sales pipeline for any leads that will convert so the team cantalk through transient rate strategy for that timeframe.• Make Director of Sales aware of any group offers/e-blasts that need to be created for yourmarket segments.• Submit expense reports on a weekly basis to your Director of Sales Marketing• Prepare any sales reporting needed by management or ownership.• Maintain total and complete sensitivity to customer satisfaction and guest’s needs.• Assist the Director of Sales on special projects as assigned.