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ServiceMaster Cleaning & Restoration Services

Sales Account Executive

ServiceMaster Cleaning & Restoration Services, Chattanooga, Tennessee, United States, 37450


Position OverviewOrganize and manage the sales and marketing functions. Develop and grow agent/broker relationships and sales opportunities. Actively build commercial relationships and sell pre-loss agreements. Assist in planning sales/marketing activities and support overall sales revenue goals and sales efforts. Manages relationships with current customers and referral sources. Oversee social media.Lead Measures:- Number of agent & adjuster referrals- Residential job numbers- New agent/agent office referrals- Number of pre-loss agreements- Number of commercial opportunities- Overall revenue from lead sourcesJob ResponsibilitiesContacts customers before and after service is performed to ensure satisfaction and develop additional prospectsProspects and develops new sales leads in assigned verticalsCreate, manage, and maintain key relationships with insurance agents, adjusters’ other key relationshipsContinually builds product knowledge and refines sales techniques for specific relationship types and verticalsPrepares documents for job file reviews with current and prospective clientsDocuments and reports on key referral-source relationships weekly and monthlyParticipates in collections efforts with non-residential customers when necessaryResolves issues with customersJob RequirementsHigh school graduate or equivalent; college degree preferred1-2 years experience in the Disaster Restoration field; IICRC Certifications preferred6-12 months of sales experience or prior sales training is highly desired, but not requiredValid Driver's License and satisfactory driving recordGood verbal and written and communication skillsGood customer service skillsHighly motivated, strong work ethic and enjoy the selling processBuild rapport easily and establish trust, leading to lasting customer relationshipsCan effectively present information to customers one-on-one and in small groupsHas a good aptitude for basic math-- necessary for doing calculations related to the sales processLocal and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic eventsSome work required outside of traditional working hours to network and represent the company at business social eventsSkilled using social media and other web-based sales toolsRequirementsSales Account Executive will be responsible for selling Commerical Mitigation work, Insurance Adjusters, Insurance agents, Property Managers and Facility Managers.There will be a base pay plus the ability to earn a high amount of commission.BenefitsThe company offers an IRA account and will math up to 3%.