Arka Service
Quality Manager
Arka Service, Bothell, Washington, United States, 98021
ARKA Group L.P. is an advanced technologies company serving the U.S. military, intelligence community, and commercial space industry delivering next-generation solutions to support the national security space domain. ARKA has a 60-year legacy reaching back to the very beginning of our country’s space endeavors. We’re a legacy of mission excellence built on ground-breaking technologies. Join the ARKA mission and discover your next career opportunity at our Bothell location!
This position is for a Quality Manager in the ARKA - Bothell, WA location reporting to the Director of Quality and Operations. The Quality Manger is responsible for maintaining an effective Quality Management System (QMS) that promotes continuous improvement and customer satisfaction. This position uses knowledge of regulatory requirements to assess, document, and make recommendations for the quality of manufactured and distributed products.
The qualified applicant should have professional experience managing a quality system, preferably AS9100. This position is critical to the organization and will be involved in every aspect of the development lifecycle process, proposal/contract review, supplier quality management, product acceptance, root cause/corrective action, and overall responsible for maintaining the QMS.
Responsibilities:
Oversee, hire, and mentor all areas of quality personnel including return material (warranty), receiving inspection, final inspection, supplier quality, manufacturing quality, customer quality, and quality compliance)
Maintain and mature our AS9100 Quality Management System (QMS)
Manage quality processes and tools required to ensure product quality and customer satisfaction
Educate and train employees as to their impact in the quality management system
Manage metrics (process capability, control charts, measurement criteria) for monitoring system effectiveness and to enable managers to make sound process / product quality decisions
Perform root-cause analysis and other problem-solving activities to identify effective corrective actions and process improvements using the CAR system
Monitor vendor performance and work with Supply Chain to address non-performing suppliers
Oversee calibration, inspection programs, and internal/external quality audits
Manage the review and approval of finished products manufactured for and by the company in accordance with their approved specifications
Manage product RMA activities and supplier RMA activities as well as product recall policies and procedures for the company. Additionally, manage product compliant activities and processes
Manage all inspections and questions relating to product conformance to specifications
Basic Qualifications:
Bachelor’s degree in technical field or non-technical with equivalent years of experience in technical role
5+ years of relevant work experience
Experience working in an environment with Quality Management Systems standards and Regulatory Requirements
Experience reading Blueprints, Specifications, and Requirements
Quality or Manufacturing environment background
Supervisory experience
Preferred Qualifications:
Aerospace or defense industry background
Six Sigma Greenbelt or Black belt Certification
Advanced skills with MS Office software
Proven Leadership Skills - capability to Lead change across multiple business functions
Washington and Colorado state pay range:
$130,000 - $165,000
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Location:
This position is based out of ARKA’s beautiful
Bothell, WA
campus. We offer a well-stocked kitchen, flexible work schedule arrangements, company-sponsored events including Sci-Fi movie premiers, Baseball Night, onsite break activities including gaming tournaments and BBQs, business casual attire, local trails for hiking and biking, and hybrid onsite/remote work options for many positions.
What We Offer:
Comprehensive medical/vision/dental insurance packages
Company contributions to qualified HSA accounts
401k retirement plan with industry leading company contributions
3 weeks of vacation accrual per year plus time off for sick leave and unscheduled life events
13 paid holidays
Continuing education benefit up to $25,000/year for approved programs
Annual bonus program based on company and employee performance
Company paid life insurance, AD&D, Short-Term and Long-Term disability insurance
4 weeks paid Parental Leave
Employee assistance program (EAP)
EHS/Environmental Requirements:
While performing the duties of this job, the employee is required to communicate, listen to, and interpret instructions, occasionally operate tools and/or machinery with hands and arms and remain stationary for extended periods of the time. The employee will use protective equipment when working with chemicals, move between workstations, reach, and replace equipment, and move items weighing up to 40 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
ITC & Security Clearance Requirements:
This position requires the incumbent to access export-controlled information. If you are not a US Person, any offer is contingent upon the Company's ability to obtain a special license granting you access. This could take several months. You will not be able to begin employment until such license is obtained.
Visa Restrictions:
No visa sponsorship is available for this position.
Employment with any of the ARKA Group companies in the US is contingent upon satisfactory completion of several pre-employment requirements to include a credit check, background check and drug screen.
ARKA Group L.P. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
This position is for a Quality Manager in the ARKA - Bothell, WA location reporting to the Director of Quality and Operations. The Quality Manger is responsible for maintaining an effective Quality Management System (QMS) that promotes continuous improvement and customer satisfaction. This position uses knowledge of regulatory requirements to assess, document, and make recommendations for the quality of manufactured and distributed products.
The qualified applicant should have professional experience managing a quality system, preferably AS9100. This position is critical to the organization and will be involved in every aspect of the development lifecycle process, proposal/contract review, supplier quality management, product acceptance, root cause/corrective action, and overall responsible for maintaining the QMS.
Responsibilities:
Oversee, hire, and mentor all areas of quality personnel including return material (warranty), receiving inspection, final inspection, supplier quality, manufacturing quality, customer quality, and quality compliance)
Maintain and mature our AS9100 Quality Management System (QMS)
Manage quality processes and tools required to ensure product quality and customer satisfaction
Educate and train employees as to their impact in the quality management system
Manage metrics (process capability, control charts, measurement criteria) for monitoring system effectiveness and to enable managers to make sound process / product quality decisions
Perform root-cause analysis and other problem-solving activities to identify effective corrective actions and process improvements using the CAR system
Monitor vendor performance and work with Supply Chain to address non-performing suppliers
Oversee calibration, inspection programs, and internal/external quality audits
Manage the review and approval of finished products manufactured for and by the company in accordance with their approved specifications
Manage product RMA activities and supplier RMA activities as well as product recall policies and procedures for the company. Additionally, manage product compliant activities and processes
Manage all inspections and questions relating to product conformance to specifications
Basic Qualifications:
Bachelor’s degree in technical field or non-technical with equivalent years of experience in technical role
5+ years of relevant work experience
Experience working in an environment with Quality Management Systems standards and Regulatory Requirements
Experience reading Blueprints, Specifications, and Requirements
Quality or Manufacturing environment background
Supervisory experience
Preferred Qualifications:
Aerospace or defense industry background
Six Sigma Greenbelt or Black belt Certification
Advanced skills with MS Office software
Proven Leadership Skills - capability to Lead change across multiple business functions
Washington and Colorado state pay range:
$130,000 - $165,000
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Location:
This position is based out of ARKA’s beautiful
Bothell, WA
campus. We offer a well-stocked kitchen, flexible work schedule arrangements, company-sponsored events including Sci-Fi movie premiers, Baseball Night, onsite break activities including gaming tournaments and BBQs, business casual attire, local trails for hiking and biking, and hybrid onsite/remote work options for many positions.
What We Offer:
Comprehensive medical/vision/dental insurance packages
Company contributions to qualified HSA accounts
401k retirement plan with industry leading company contributions
3 weeks of vacation accrual per year plus time off for sick leave and unscheduled life events
13 paid holidays
Continuing education benefit up to $25,000/year for approved programs
Annual bonus program based on company and employee performance
Company paid life insurance, AD&D, Short-Term and Long-Term disability insurance
4 weeks paid Parental Leave
Employee assistance program (EAP)
EHS/Environmental Requirements:
While performing the duties of this job, the employee is required to communicate, listen to, and interpret instructions, occasionally operate tools and/or machinery with hands and arms and remain stationary for extended periods of the time. The employee will use protective equipment when working with chemicals, move between workstations, reach, and replace equipment, and move items weighing up to 40 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
ITC & Security Clearance Requirements:
This position requires the incumbent to access export-controlled information. If you are not a US Person, any offer is contingent upon the Company's ability to obtain a special license granting you access. This could take several months. You will not be able to begin employment until such license is obtained.
Visa Restrictions:
No visa sponsorship is available for this position.
Employment with any of the ARKA Group companies in the US is contingent upon satisfactory completion of several pre-employment requirements to include a credit check, background check and drug screen.
ARKA Group L.P. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.