Rosenthal Automotive
BMW of Alexandria Automotive Service Booker - Dispatcher
Rosenthal Automotive, Alexandria, Virginia, us, 22350
Here at Rosenthal Automotive, we care for our employees as much as our customers. At our company, we are committed to helping you G.R.O.W. (Guidance. Respect. Opportunity. Worth)
We are looking to grow our company and we need you to help us. We are currently hiring a
Dispatcher
for our award-winning
BMW of Alexandria
dealership. If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today!
BMW Entry-Level Dispatcher Benefits:
$65,000+ Annual Income potential based on performance and experienceAnnual Longevity BonusService Booker or Dispatcher experience preferred but not requiredService Advisor with 1 or more years of experience encouraged to applyService Parts Counter with 1 or more years of experience encouraged to applyTechnician Apprentice with 1 or more years of experience encouraged to applyPaid Training & CertificationOne of the largest Center of Excellence BMW dealerships in the area20 Franchised Dealer Group in VA, MD & PA - Over 1400+ EmployeesGreat culture within an innovative companyTraining and support to assist you in achieving your goalsPaid time off and 401kMedical, Dental, Vision, Short and Long-term disability, and Life InsuranceEmployee discounts on vehicle sales, parts, and serviceCareer advancement opportunities...and more!BMW Dispatcher Responsibilities:
The Dispatcher plans, organizes, leads, and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customerImplements and maintains an effective dispatch systemSchedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level requiredPrioritizes and controls all comebacks to ensure proper and prompt attentionEnsures proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operationReviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate Service Advisor and/or customerBMW Dispatcher Qualifications:
1+ year of service writing experience or sales experience preferred but not requiredHigh-line, luxury automotive experience preferred, not requiredA valid driver's license and a good driving record, per company standardsAn enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experienceProfessional personal appearanceExcellent oral and written communication abilitiesProcess and detail oriented with developed organizational skillsConfident in ability to work under pressure and prioritize
Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren't so focused on what you've done, but what you can achieve.
Please submit your resume for immediate consideration.
Job Type: Full-time, Entry-Level position
We are looking to grow our company and we need you to help us. We are currently hiring a
Dispatcher
for our award-winning
BMW of Alexandria
dealership. If you have an outstanding work ethic, ability to work well with customers, and always maintain a high sense of professionalism, please apply today!
BMW Entry-Level Dispatcher Benefits:
$65,000+ Annual Income potential based on performance and experienceAnnual Longevity BonusService Booker or Dispatcher experience preferred but not requiredService Advisor with 1 or more years of experience encouraged to applyService Parts Counter with 1 or more years of experience encouraged to applyTechnician Apprentice with 1 or more years of experience encouraged to applyPaid Training & CertificationOne of the largest Center of Excellence BMW dealerships in the area20 Franchised Dealer Group in VA, MD & PA - Over 1400+ EmployeesGreat culture within an innovative companyTraining and support to assist you in achieving your goalsPaid time off and 401kMedical, Dental, Vision, Short and Long-term disability, and Life InsuranceEmployee discounts on vehicle sales, parts, and serviceCareer advancement opportunities...and more!BMW Dispatcher Responsibilities:
The Dispatcher plans, organizes, leads, and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customerImplements and maintains an effective dispatch systemSchedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level requiredPrioritizes and controls all comebacks to ensure proper and prompt attentionEnsures proper repair order documentation, i.e., complaint, cause, and correction noted on every repair order with punch time for each operationReviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate Service Advisor and/or customerBMW Dispatcher Qualifications:
1+ year of service writing experience or sales experience preferred but not requiredHigh-line, luxury automotive experience preferred, not requiredA valid driver's license and a good driving record, per company standardsAn enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experienceProfessional personal appearanceExcellent oral and written communication abilitiesProcess and detail oriented with developed organizational skillsConfident in ability to work under pressure and prioritize
Our company is a family owned and operated business, so we know what it takes to grow a company from the ground up. Unlike other employers, we aren't so focused on what you've done, but what you can achieve.
Please submit your resume for immediate consideration.
Job Type: Full-time, Entry-Level position