US Conec Ltd
Account Manager
US Conec Ltd, Hickory, North Carolina, United States, 28601
Job Type
Full-time
Description
SUMMARY OF POSITION:
Plans, implements, and manages assigned customer accounts to ensure effective execution in alignment with company annual sales goals and objectives. Responsible for establishing, developing, and maintaining a successful and mutually beneficial relationship with assigned customers. Gathers market knowledge through customer interaction to propose and implement account strategies including product development and product extension. Works with product managers to establish and manage consistent account pricing. Works with CRM tools for account planning, opportunity tracking, financial tracking, forecasting, and overall account coordination.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties as assigned):
Achieves budgeted sales levels for all productsManages all selling expenses within established limits or budgetAssumes responsibility for assigned Core, Key, and Growth AccountsEstablishes relationships with key stakeholders within those companies and maintains sustainable relationships with appropriate decision makersAligns US Conec business planning with the strategic goals of the customer and coordinates USC efforts internally with Customer Service, Product Management, Engineering and ManufacturingAssists Strategic Account Managers with objectives and programsAssists Inside Sales Representatives and Customer Service to achieve stated objectives by coaching and supervisingMaintains a high knowledge level of the following areas & applications: multi-fiber connectors, single fiber connectors, optical cable termination methods, optical interconnect hardware, Optical Networking (i.e. LAN/SAN data center architectures, structured cabling standards, optical connector cleaning methods).Generates preference for US Conec products over competitors and establishes US Conec as a relevant source of technical knowledge for existing customers using professional selling skills and techniquesParticipates in special sales programs and promotions to improve US Conec market share at assigned accountsAssists with development, planning and implementation of US Conec marketing plan including press releases, promotional literature, and trade shows.Recognizes new product opportunities and reports information about applications, target specs, potential volumes, ASP's, and timing requirements to product managementAnalyzes the customer's market, business targets and strategy, issues, needs, processes, value chain and key business drivers and effectively transfers this knowledge to US ConecProvides monthly report to Regional Sales ManagerCoordinates the analysis and resolution of product-related field performance issuesRequirements
EDUCATION AND SKILL REQUIREMENTS:
Bachelor's degree or equivalent experience; Technical or engineering a plusMinimum 3 years commercial experience in the fiber optic industryKnowledge of fiber optic cable, connectors, and hardwareAdvanced PC skills with Salesforce.com and standard MS Office software: Excel, Word, and PowerPointExcellent interpersonal skills, as well, as verbal and written communications skillsStrong presentation skillsTravel required
Full-time
Description
SUMMARY OF POSITION:
Plans, implements, and manages assigned customer accounts to ensure effective execution in alignment with company annual sales goals and objectives. Responsible for establishing, developing, and maintaining a successful and mutually beneficial relationship with assigned customers. Gathers market knowledge through customer interaction to propose and implement account strategies including product development and product extension. Works with product managers to establish and manage consistent account pricing. Works with CRM tools for account planning, opportunity tracking, financial tracking, forecasting, and overall account coordination.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties as assigned):
Achieves budgeted sales levels for all productsManages all selling expenses within established limits or budgetAssumes responsibility for assigned Core, Key, and Growth AccountsEstablishes relationships with key stakeholders within those companies and maintains sustainable relationships with appropriate decision makersAligns US Conec business planning with the strategic goals of the customer and coordinates USC efforts internally with Customer Service, Product Management, Engineering and ManufacturingAssists Strategic Account Managers with objectives and programsAssists Inside Sales Representatives and Customer Service to achieve stated objectives by coaching and supervisingMaintains a high knowledge level of the following areas & applications: multi-fiber connectors, single fiber connectors, optical cable termination methods, optical interconnect hardware, Optical Networking (i.e. LAN/SAN data center architectures, structured cabling standards, optical connector cleaning methods).Generates preference for US Conec products over competitors and establishes US Conec as a relevant source of technical knowledge for existing customers using professional selling skills and techniquesParticipates in special sales programs and promotions to improve US Conec market share at assigned accountsAssists with development, planning and implementation of US Conec marketing plan including press releases, promotional literature, and trade shows.Recognizes new product opportunities and reports information about applications, target specs, potential volumes, ASP's, and timing requirements to product managementAnalyzes the customer's market, business targets and strategy, issues, needs, processes, value chain and key business drivers and effectively transfers this knowledge to US ConecProvides monthly report to Regional Sales ManagerCoordinates the analysis and resolution of product-related field performance issuesRequirements
EDUCATION AND SKILL REQUIREMENTS:
Bachelor's degree or equivalent experience; Technical or engineering a plusMinimum 3 years commercial experience in the fiber optic industryKnowledge of fiber optic cable, connectors, and hardwareAdvanced PC skills with Salesforce.com and standard MS Office software: Excel, Word, and PowerPointExcellent interpersonal skills, as well, as verbal and written communications skillsStrong presentation skillsTravel required