Bob Smith BMW / MINI / Volvo
BMW Genius Product Specialist
Bob Smith BMW / MINI / Volvo, Calabasas, California, United States, 91302
Bob Smith BMW is family-owned and operated and ranby two of the best women in business.We are currently seeking an energeticperson who is comfortable assisting customers in person, over the phone, and digitally through test/video about their current, or following, BMW. The BMW Genius role is an excellent position for recent college graduates, parents returning to the workforce, or anyone looking to start a career in the automotive business. Our goal is to create a positive and productivework environment, allowing us to attract the best people in our market. We pride ourselves on our stellar culture – you should enjoycoming to work every day.
As vehicles are getting more and more technologically advanced, technical services arebecoming even more critical. Bob SmithBMW needs a Product Specialist/Genius to assist our clients in a professional and dynamic sales environment. The ideal candidate is technology-oriented and has exceptional customer service skills.
The BMW Genius role is not a direct sales position, but it does assist the sales department with test drives, vehicle delivery sales, and post-delivery product support. Some local travel may be required to the area a few miles around the dealershipto deliver a vehicle to a local customer.
The BMW Genius Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $15.50. The position may also pay a production bonus based on the number of units delivered that may range from $0.00 (if no units are delivered) without any fixed upper limit.
WE OFFER:
Cafe on site (Breakfast and Lunch Tue-Sat)
Employee Vehicle Purchase Program
Medical, Dental, Life, Disability, and other insurance products
401k
Paid Vacation
Opportunities for growth internally
Many BMW Genius have been promoted to Client Advisors, Service Advisors, and Parts Advisors.
MISSION :
Inspire and excite customers in the dealership with in-depth product information and insight
Promote the unique selling points of BMW products and their customer benefits
Offer exceptional customer service by using non-pressured customer discussion
RESPONSIBILITIES:
Pro-actively approachcustomers in the showroom to welcome them and see if they need any help
Keepup to date with the latest product information
Providecustomers with specification information about all BMW products
Ensureall dealership staff are up to date on the latest product information and that their knowledge is of a high standard
Perform high-quality and professional demonstrations of new andused vehicle features
Dealership orientation welcome tour – introducing customers to the various points of interest of the dealership.
Follow-up with prospective buyers post-visit
Follow-up with buyers to ensure referral business
Responsible for the preparation of the showroom, ensuring a good selection of demo cars are available and that the showroom is always presentable for customers
REQUIREMENTS :
Valid CaliforniaDriver's license with a clean driving record,
Prior experience working with customers and providing an exceptional experience
Coachable attitude
Team-oriented attitude
Strong desire to succeed
Great customer service skills
Excellent appearance, verbal/written communication, strong negotiation and presentation skills
#J-18808-Ljbffr
As vehicles are getting more and more technologically advanced, technical services arebecoming even more critical. Bob SmithBMW needs a Product Specialist/Genius to assist our clients in a professional and dynamic sales environment. The ideal candidate is technology-oriented and has exceptional customer service skills.
The BMW Genius role is not a direct sales position, but it does assist the sales department with test drives, vehicle delivery sales, and post-delivery product support. Some local travel may be required to the area a few miles around the dealershipto deliver a vehicle to a local customer.
The BMW Genius Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $15.50. The position may also pay a production bonus based on the number of units delivered that may range from $0.00 (if no units are delivered) without any fixed upper limit.
WE OFFER:
Cafe on site (Breakfast and Lunch Tue-Sat)
Employee Vehicle Purchase Program
Medical, Dental, Life, Disability, and other insurance products
401k
Paid Vacation
Opportunities for growth internally
Many BMW Genius have been promoted to Client Advisors, Service Advisors, and Parts Advisors.
MISSION :
Inspire and excite customers in the dealership with in-depth product information and insight
Promote the unique selling points of BMW products and their customer benefits
Offer exceptional customer service by using non-pressured customer discussion
RESPONSIBILITIES:
Pro-actively approachcustomers in the showroom to welcome them and see if they need any help
Keepup to date with the latest product information
Providecustomers with specification information about all BMW products
Ensureall dealership staff are up to date on the latest product information and that their knowledge is of a high standard
Perform high-quality and professional demonstrations of new andused vehicle features
Dealership orientation welcome tour – introducing customers to the various points of interest of the dealership.
Follow-up with prospective buyers post-visit
Follow-up with buyers to ensure referral business
Responsible for the preparation of the showroom, ensuring a good selection of demo cars are available and that the showroom is always presentable for customers
REQUIREMENTS :
Valid CaliforniaDriver's license with a clean driving record,
Prior experience working with customers and providing an exceptional experience
Coachable attitude
Team-oriented attitude
Strong desire to succeed
Great customer service skills
Excellent appearance, verbal/written communication, strong negotiation and presentation skills
#J-18808-Ljbffr