Kaizen Lab Inc.
Lead Server Grandville, MI
Kaizen Lab Inc., Grandville, Michigan, United States, 49418
Job Title: Lead ServerCompany: Rivertown RidgeAbout Rivertown Ridge:
Rivertown Ridge is a premier independent living/assisted living/memory care community committed to providing exceptional senior living experiences. Our community emphasizes a holistic approach to well-being, combining luxurious amenities, compassionate care, and a vibrant social atmosphere to enhance the lives of our residents.Position Overview:
We are seeking an energetic and customer-focused individual to join our dining services team as a Lead Server. The Lead Server will play a crucial role in delivering a superior dining experience to residents, ensuring a positive and enjoyable atmosphere during meal times.Key Responsibilities:Service Excellence:
Provide outstanding customer service to residents and guests during meal times.Lead by example in delivering a high level of professionalism, friendliness, and attentiveness.
Team Coordination:
Lead and supervise duties to the serving staff to ensure efficient and smooth dining service.Assist in training new servers and provide ongoing support to enhance team performance.
Communication:
Communicate effectively with kitchen staff, dining management, and fellow servers to ensure seamless service.Relay resident feedback and preferences to the kitchen and management teams.
Resident Engagement:
Build positive relationships with residents, getting to know their preferences and dietary needs.Anticipate and fulfill residents' needs to enhance their dining experience.
Dining Operations:
Maintain cleanliness and organization in the bistro area, including tables, chairs, and serving stations.Collaborate with kitchen staff to ensure the availability of menu items and manage inventory.Have working knowledge of Full count and the ability to take orders.
Quality Assurance:
Ensure that all meals are presented and served according to established standards.Monitor cleanliness and organization of dining areas to maintain a welcoming atmosphere.
Training and Development:
Stay updated on menu items, special dietary requirements, and any changes in service procedures.Participate in ongoing training to enhance service skills and knowledge.
All other duties as assigned.Qualifications:High school diploma or equivalent.Previous experience in a server or hospitality role.Excellent communication and customer service skills.Ability to work in a fast-paced environment and handle multiple tasks efficiently.Benefits:Competitive hourly wageEmployee meal discountsProfessional development opportunitiesPositive and collaborative work environmentRivertown Ridge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Rivertown Ridge is a premier independent living/assisted living/memory care community committed to providing exceptional senior living experiences. Our community emphasizes a holistic approach to well-being, combining luxurious amenities, compassionate care, and a vibrant social atmosphere to enhance the lives of our residents.Position Overview:
We are seeking an energetic and customer-focused individual to join our dining services team as a Lead Server. The Lead Server will play a crucial role in delivering a superior dining experience to residents, ensuring a positive and enjoyable atmosphere during meal times.Key Responsibilities:Service Excellence:
Provide outstanding customer service to residents and guests during meal times.Lead by example in delivering a high level of professionalism, friendliness, and attentiveness.
Team Coordination:
Lead and supervise duties to the serving staff to ensure efficient and smooth dining service.Assist in training new servers and provide ongoing support to enhance team performance.
Communication:
Communicate effectively with kitchen staff, dining management, and fellow servers to ensure seamless service.Relay resident feedback and preferences to the kitchen and management teams.
Resident Engagement:
Build positive relationships with residents, getting to know their preferences and dietary needs.Anticipate and fulfill residents' needs to enhance their dining experience.
Dining Operations:
Maintain cleanliness and organization in the bistro area, including tables, chairs, and serving stations.Collaborate with kitchen staff to ensure the availability of menu items and manage inventory.Have working knowledge of Full count and the ability to take orders.
Quality Assurance:
Ensure that all meals are presented and served according to established standards.Monitor cleanliness and organization of dining areas to maintain a welcoming atmosphere.
Training and Development:
Stay updated on menu items, special dietary requirements, and any changes in service procedures.Participate in ongoing training to enhance service skills and knowledge.
All other duties as assigned.Qualifications:High school diploma or equivalent.Previous experience in a server or hospitality role.Excellent communication and customer service skills.Ability to work in a fast-paced environment and handle multiple tasks efficiently.Benefits:Competitive hourly wageEmployee meal discountsProfessional development opportunitiesPositive and collaborative work environmentRivertown Ridge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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