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Diehl Auto Group

Collision Center Manager

Diehl Auto Group, Phila, Pennsylvania, United States,


Job descriptionDiehl Collision Centers is growing! We need your help!

Diehl Collision has a position open for a Collision Center Manager. This is a fantastic opportunity for the right candidate with great pay, fantastic benefits and a comfortable and fun work atmosphere. Apply today and see the Diehl Difference!

Responsibilities:

Quality Control

Meeting and exceeding DRP objectives

Manage estimators, csr, and techs

Manage Accounts Receivable

Manage Open ROs

Maintain proper amount of work in process

Set and meet monthly top line sales goals

Update customers on the process of their repair

Review final product with customer

Handle any customer complaints

Manage team including recruiting, hiring and termination

Work together with the sales, parts and service departments

Maintain a clean work environment including a clean shop and tools

Minimize and track any waste, including rework

Maintain proper KPIs for Labor, Parts, Sublet and Material

Requirements:

Two years management experience

PA Motor Vehicle Damage Appraisers License

Some experience with CCC One

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Referral program

Retirement plan

Vision insurance

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