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Merge IT LLC

Refresh Technician - Bristol, CT

Merge IT LLC, Bristol, Connecticut, us, 06010


Our enterprise-level client is seeking to hire several IT resources in Bristol, CT, at all levels. Below is the most urgent need - IT Refresh Technicians in Bristol, CT. Please see below for full details--

Job Notes:--6 month contract / extendable, possibility exists to go perm with the client.--ASAP start date.--100% onsite in Bristol, CT.--Hiring for several openings.--Personal relationship with this manager.--Drug & Background required.--Vaccination required to work onsite.

REFRESH TECHNICIAN

SUMMARYTechnicians are responsible for building, staging, and deploying Apple and PC devices throughout the company.

RESPONSIBILITIES• Refresh both Apple and PC devices• Image systems to company standards• Back up/transfer data between both PC and Mac platforms• Install and configure software requested by client (MS Office 365, Adobe Creative Suite, VPN software, etc.)• Set up and configure shared drives and network printers on both platforms• Utilize resources to assist in troubleshooting or escalating issues• Empathize with users to establish greater customer service• Friendly response and ownership of issues and requests• Adhere to company and business unit policies and standards

REQUIREMENTS• Hungry for career advancement• Friendly and approachable demeanor and professional appearance• Knowledge of and experience troubleshooting Windows 7 and macOS in an enterprise environment• Basic knowledge of TCP/IP protocol, Microsoft Exchange, Active Directory, and Cisco VoIP• Experience with Parallels and VMware virtualization• Strong emphasis on customer service and people skills• Ability to work and multitask in a fast-paced and deadline-driven environment• Detail oriented• Adaptable with an innovative mindset• Strong sense of urgency• Able to effectively time-mange and prioritize tasks• Business Casual Dress• Reliable transportation• Lift, carry and transport computer equipment• Additional languages a plus but not required

Why Choose Merge IT?We have a team of talented and ambitious professionals that drive growth by identifying and delivering top quality IT talent for our Fortune 100, enterprise-level clients (aka 'Big Name' - think big banks, big pharma, etc.).

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Merge IT is an equal opportunity employer, and nothing in the job posting guarantees employment. We celebrate diversity and are committed to creating an inclusive environment for all employees. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.