Automotive Service Advisor

Chevy Chase Acura is an automotive organizationserving the District of Columbia area since 1939. We are the #1 New Acura dealer and the #1 Certified pre-owned Acura dealer in Maryland. We are also Time Magazine's "Dealer of the Year" for the Washington Metro Area and voted Bethesda Magazine's "Best Automobile Dealership" by its readers. We are deeply rooted in the community through our involvement with numerous charities. This is a rare opportunity to join our team as a service advisor at an Acura dealership with a great customer base.This is the job and dealership for you if you have a track record of high sales and top client relationship scores.Primary Responsibilities:Ensure Chevy Chase Acura customers have an expectationexperience and trust us for all their automotive requirementsWatch and greet customers in the ServiceLane.Provide a high level of customer service for allinquiries byphone, text, email, or in-personBe the liaison between our customersand techniciansScheduling appointments and assisting with inbound customer requestsGreeting customers promptly at their vehicleCompleting estimated and Repair Order to standardsProvide customer benefits of completing recommended service

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