Security Operations Engineer - Level 1

Job Description : Good understanding of relevant security technologies, such as Firewall, DDoS, malware management, Anti-Virus, Flow analysis, IDS/IPS, etc. Manage and maintain uptime, configuration & policies for the security technologies (i.e. Firewall, SSL VPN, IPS, WAF, Proxy, DDoS, Antivirus, IAM, etc) Enhance and document firewall policies that shall be implemented after customer approval Perrorm L1 changes and service requestes and communicate to the stakeholders. Experience in maintaining documentation of Security processes and controls operations and effectiveness. Out of the box support for managing user access rights and passwords on applications Provisioning and Deprovisioning of users, password sync, self service management, User Life cycle management, etc Enhance the current Endpoint Security policies and controls Performs & Participates in investigative processed and request relating to Security incidents Identify and analyse problems independently and understand escalation procedure. Remediate security events reported from the SOC escalate to Level 2 as appropriate to perform further investigation and resolution. Strong knowledge in ITIL processes with excellent Written and Oral Communication Maintain detailed documentation of security environment Ready to Work on rotational Shift