ProntoBPO USA Inc.
Customer Service Representative (CSR)
ProntoBPO USA Inc., Houston, Texas, United States, 77246
Join our Customer Service Team
Positions available for: Arizona, Florida, Idaho, Nevada, Oklahoma, Texas and Utah.
Requirements:
High School diploma (minimum)Native EnglishSchedule AvailabilityA habit of meeting or exceeding goals6 months experience in a call center environmentA knack for speaking with people who have diverse backgrounds, and different world viewsStrong phone and verbal communication along with active listeningAn upbeat and eager attitude: ready to get your boots dirty at a fast pace environmentWorking Conditions:Can not have other distractions or obligations (e.g. childcare responsibilities, pets, etc.)Remote Position Computer Requirements:Ability to create a 2nd user on the computer that is password protected.Windows PCYou will need 2 monitors, a USB headset, webcam, and your computer connected via Ethernet cable minimum to work.Hardware Requirements: Windows Computers - Quad Core 2.5 GHz or better - Windows 10Home Premium or later, Ram Windows - 16GB DDR3 or better, Hard Drive Windows - 20GB+ free.Minimum Screen Resolution: 1 must be at least 1680x1050 & 2nd can be any resolution.Able to hard-wire an Ethernet cable from your router to your computer (wireless not allowed), Router must be accessible to you.Internet Connection must be Cable (coaxial) or Fiber Optic. DSL, Satellite, Wireless (mobile data), or Dial Up connections are not permitted.Must be able to pass Five9 Network Pre-qualification Test which will be administered by a tech team member.We offer:Remote PositionGrowth opportunityAmazing benefits
Positions available for: Arizona, Florida, Idaho, Nevada, Oklahoma, Texas and Utah.
Requirements:
High School diploma (minimum)Native EnglishSchedule AvailabilityA habit of meeting or exceeding goals6 months experience in a call center environmentA knack for speaking with people who have diverse backgrounds, and different world viewsStrong phone and verbal communication along with active listeningAn upbeat and eager attitude: ready to get your boots dirty at a fast pace environmentWorking Conditions:Can not have other distractions or obligations (e.g. childcare responsibilities, pets, etc.)Remote Position Computer Requirements:Ability to create a 2nd user on the computer that is password protected.Windows PCYou will need 2 monitors, a USB headset, webcam, and your computer connected via Ethernet cable minimum to work.Hardware Requirements: Windows Computers - Quad Core 2.5 GHz or better - Windows 10Home Premium or later, Ram Windows - 16GB DDR3 or better, Hard Drive Windows - 20GB+ free.Minimum Screen Resolution: 1 must be at least 1680x1050 & 2nd can be any resolution.Able to hard-wire an Ethernet cable from your router to your computer (wireless not allowed), Router must be accessible to you.Internet Connection must be Cable (coaxial) or Fiber Optic. DSL, Satellite, Wireless (mobile data), or Dial Up connections are not permitted.Must be able to pass Five9 Network Pre-qualification Test which will be administered by a tech team member.We offer:Remote PositionGrowth opportunityAmazing benefits