Shipping & Receiving Clerk

**Shipping & Receiving Clerk**Location: Charlotte, North Carolina, USA Employment: Permanent Salary: $16.00 - $18.00 USD per hour **Job Overview****About The Role****The Role:**We have a fantastic opportunity to join us as a Shipping & Receiving Clerk. The role is responsible for shipping, receiving and recording the movement of parts, supplies, materials, equipment and stock to enable us to keep our production levels meeting our sales orders. They will also be responsible for ensuring the rest of the organisation is aware of the progress of a sales order from sale to shipment.**About Western Global**Western Global is the global market leader in the supply of modular fuel storage solutions, with operating locations in USA, Canada, UK, Europe and the Middle East.We pride ourselves on being able to support our customers and communities with response ready fuel solutions when they need them most.Our business is growing rapidly and we took on private equity investment in January 2021. This funding will support the next phase of our growth through geographical and channel penetration in North America.Attracting and retaining great people is critical to our strategy. Our values define how we behave an interact internally and with our stakeholders. These are:* Teamwork: We work as one, and together, were ready for anything* Openness: Were open, curious, and honest with each other, unafraid to embrace the new.* Passion: Were driven by a passion for better, because we love what we do.* Integrity: No matter what, we do the right thing were all responsible for the right outcome.* Celebrate Success: We take time to recognise and celebrate each other, and what we achieve together.**Key Responsibilities of this Position:*** Receiving+ Overseeing the unloading of goods from trucks+ Inspecting and counting incoming goods against invoices or delivery notes+ Recording and rejecting any damaged goods+ Unpacking and routing goods to the appropriate storage area+ Operating the forklift or hand truck where required to load, unload and store goods+ Updating stock levels in our NetSuite [*ERP*] system* Shipping+ Determining the method of shipment and preparing bills, invoices and other dispatch documentation+ Contacting carriers to make arrangements for pick-up and issue instructions for delivery+ Assembling containers and packing goods to be shipped+ Overseeing the loading of products+ Entering carrier information and updating NetSuite to bill the customer+ Filing all shipping inventory paperwork+ Verifying and entering goods receipts into NetSuite* Supporting+ Assisting production and the accounting teams to resolve any internal inventory issues+ Answering calls and emails in relation to customer shipments and informing the Production Supervisor+ Updating NetSuite and issuing new paperwork to process customer returns+ Providing shipping information to the sales team* Reporting**:**+ Keeping NetSuite updated to provide real-time data reporting to the rest of the teams+ Verifying inventory counts as needed to ensure accuracy in NetSuite+ Running regular reports to ensure all deliveries are posted* General:+ Maintain the shipping and receiving area+ Communicate with shippers and suppliers to rectify problems such as shortages, damaged goods and nonconformances etc.+ Support the team in other tasks as assigned by your supervisor or management**Required Skills & Attributes:*** High school diploma required or suitable experience in performing administrative duties* Experience with information systems and ERP systems ideally NetSuite* Strong interpersonal skills* High levels of both verbal and written communication* Ability to effectively organize and prioritize* Understanding of lean operating principles* Attention to detail* Creative problem-solving skills* Logical thinking**Desired Personal Characteristics:*** Confident manner, good presentation skills.* Determination - not easily discouraged or put off.* Passion, enthusiasm and charisma.* Innovative prepared to see beyond how it has been done before.* Positive outlook always sees opportunity through any adversity.* Resilient ready to bounce back from any challenges.* Assertive gets things done when they need to be.* Positive, self-motivated and with a helpful attitude.**Shipping & Receiving Clerk**Location: Charlotte, North Carolina, USA Employment: Permanent Salary: $16.00 - $18.00 USD per hour