Suntex Marina Investors, LLC
Jr. Network Infrastructure Engineer
Suntex Marina Investors, LLC, Dallas, Texas, United States, 75215
The Junior Infrastructure Engineer has the duty to identify and understand a project's needs, streamline project requirements, produce drafts, and ensure project quality. This role supports the transitions of new marinas to the Suntex Standards as well as IT-related projects at existing marinas. The Junior Infrastructure Engineer is also responsible for helping resolve onsite technical incidents with the core network (Cisco Meraki) and security stack, wi-fi, cameras, computer systems, including software, hardware, Point-of-Sale (POS) systems, and other IT related incidents, is skilled in installing, configuring, and maintaining these systems, and supporting customers through the resolution of support incidents.
DUTIES AND RESPONSIBILITIES:
Work with the team to design and implement network and infrastructure systems, including hardware, software, and applications.Assist in the maintenance of systems, network, hardware, applications, and corporate voice and data infrastructure.Support and maintain client networks, including circuit connectivity, segmentation, VLANs, management of firewalls, connected devices, and VOIP phone systems.Assist in the planning and implementation of systems and network integrations for new clients.Support projects and other activities, including installation, upgrades, and system updates.Assist in the resolution of onsite technical incidents with the core network (Cisco Meraki) and security stack, Wi-Fi, cameras, computer systems, including software, hardware, Point-of-Sale (POS) systems, and other IT-related incidents.Follow standard procedures in maintaining and resolving issues, including frequent communication on progress or resolution of issues.QUALIFICATIONS, KNOWLEDGE, & SKILLS:
A bachelor’s degree in network engineering, systems engineering, telecom engineering, computer science, cybersecurity, or related IT fields, and a minimum of 2 years performing related work in a professional environment.Excellent analytical and critical thinking skills to research, diagnose, troubleshoot, and resolve systems and network issues at client sites.Excellent people skills and strong verbal and written communication skillsPreferred to have some of these certifications: CompTIA A+, CompTIA Network +, CompTIA Security +, CCNA.Requires excellent people skills.Requires excellent verbal and written communication skills.Requires working as part of a Network TeamAbility to work under pressure and in stressful situations.Ability to communicate and report incidents and issues to senior management.Ability to manage tasks of concurrent projects at one time and may be interrupted frequently to meet the needs and requests of property staff and leadership.Proven work experience as a network engineer/administrator and/or field services engineerExperience in maintaining and troubleshooting networks, integrated systems, and desktop hardware.Understanding of network devices and systems, including but not limited to intrusion detection systems, firewalls, switches, access points, cameras, cellular gateways, and wireless backhaul devices.Requires knowledge and experience with Cisco Meraki networking; Ubiquiti experience is a plus.Preferred experience with scheduling and coordinating regional low voltage, fiber, and physical infrastructure vendors to install cabling, network components, poles, satellite dishes and other infrastructure components.Knowledge of computer forensic tools, data loss prevention methods, and disaster recovery methods.Knowledge of PCI (Payment Card Industry) standards and certification process.Proficient, detailed, and consistent in network documentation and diagramming.Experience with AWS, Rapid7, Service Now, and Security Service Edge are a major bonus.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is a work from home position (home office is located in Dallas, TX)
Expect to be traveling approximately 60-70%, primarily in West Coast US geography.
Frequent lifting and moving of objects upwards to 50 pounds.
Have and maintain a valid driver’s license and clean driving record.
DUTIES AND RESPONSIBILITIES:
Work with the team to design and implement network and infrastructure systems, including hardware, software, and applications.Assist in the maintenance of systems, network, hardware, applications, and corporate voice and data infrastructure.Support and maintain client networks, including circuit connectivity, segmentation, VLANs, management of firewalls, connected devices, and VOIP phone systems.Assist in the planning and implementation of systems and network integrations for new clients.Support projects and other activities, including installation, upgrades, and system updates.Assist in the resolution of onsite technical incidents with the core network (Cisco Meraki) and security stack, Wi-Fi, cameras, computer systems, including software, hardware, Point-of-Sale (POS) systems, and other IT-related incidents.Follow standard procedures in maintaining and resolving issues, including frequent communication on progress or resolution of issues.QUALIFICATIONS, KNOWLEDGE, & SKILLS:
A bachelor’s degree in network engineering, systems engineering, telecom engineering, computer science, cybersecurity, or related IT fields, and a minimum of 2 years performing related work in a professional environment.Excellent analytical and critical thinking skills to research, diagnose, troubleshoot, and resolve systems and network issues at client sites.Excellent people skills and strong verbal and written communication skillsPreferred to have some of these certifications: CompTIA A+, CompTIA Network +, CompTIA Security +, CCNA.Requires excellent people skills.Requires excellent verbal and written communication skills.Requires working as part of a Network TeamAbility to work under pressure and in stressful situations.Ability to communicate and report incidents and issues to senior management.Ability to manage tasks of concurrent projects at one time and may be interrupted frequently to meet the needs and requests of property staff and leadership.Proven work experience as a network engineer/administrator and/or field services engineerExperience in maintaining and troubleshooting networks, integrated systems, and desktop hardware.Understanding of network devices and systems, including but not limited to intrusion detection systems, firewalls, switches, access points, cameras, cellular gateways, and wireless backhaul devices.Requires knowledge and experience with Cisco Meraki networking; Ubiquiti experience is a plus.Preferred experience with scheduling and coordinating regional low voltage, fiber, and physical infrastructure vendors to install cabling, network components, poles, satellite dishes and other infrastructure components.Knowledge of computer forensic tools, data loss prevention methods, and disaster recovery methods.Knowledge of PCI (Payment Card Industry) standards and certification process.Proficient, detailed, and consistent in network documentation and diagramming.Experience with AWS, Rapid7, Service Now, and Security Service Edge are a major bonus.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
This is a work from home position (home office is located in Dallas, TX)
Expect to be traveling approximately 60-70%, primarily in West Coast US geography.
Frequent lifting and moving of objects upwards to 50 pounds.
Have and maintain a valid driver’s license and clean driving record.